Hi Ryan,
Thank you for the feedback. As you can see from all the other feedback, your experience was not normal. We do the best we can to get everyones order out, fast and perfect. Some times the online ordering does not work with a larger amount of in store orders. I have contacted the shift lead who was the person who completed your order. She will be given this feedback so we can make sure to learn from it. IF you did not get your second shot please email
[email protected] so I can refund that item. Thank you for your business.