Very friendly staff, and my order from the app was ready to pick up by the time I arrived after a short drive!
Jennifer K.
good & fast
Jen M.
Ordered on the app, went straight to the mobile pick up counter. Was ignored for a good 10 minutes. Not even a “hi” or a “what’s the name on the order?” When everyone in the regular line was done ordering and seemingly got their food already then they acknowledged us. They asked for our names and when we provided them the lady seemed baffled and couldn’t find our order. Another lady had the bright idea to look in the mobile pick up fridge and they were both in there the whole time. Better communication and some sort of reception would be appreciated. If you are going to have a dedicated mobile pickup.
bree M.
Such great produce! Always the freshest ingredients. My go to chemo day lunch :)
Shant K.
Easy online ordering and very delicious!
Alyssa K.
I ordered mine in advance
Mike P.
I ordered online and came in to pick up. There were 2 workers only and I had to wait 15 or so mins just to get my order even after letting one of the girls I had an online order. I understand she was making a bowl, but she could have either apologized for the delay or just got my smoothies from the refrigerator.
There was also another woman after me waiting for an online pickup.
Jennifer P.
Stop is amazing love all the employees they had tons of tickets, but we’re very patient and kind with me. Also, I had an issue in order back and the manager emailed me personally and fixed it and the staff was really understanding and very sweet about it really satisfied with the service, the store is the best! Aly is awesome!
Martina W.
The new app requires too many clicks to get to check out and order sent. On several occasions I THOUGHT I’d submitted my order - only to show up and not have an order actually submitted
Devin B.
Staff was great. The ordering online experience was good. I like that there are plenty of add on options, however it would be nice to see more base options instead of just cashew milk or coconut water. Coconut milk or cow/goat milk would be great to have!
Christine C.
The app update is horrendous!! The user experience is not good. The app didn't recognize my username or phone number. And I'm pretty sure I lost all my rewards points. I don't like the app! Please test it with actual users before it's relased.
Coco W.
I have been using your app for a few years now. I enjoy being able to order and then pick up as I run my errands - it was very handy. However, since the change to a new app, I can't seem to save my info (payment method and order) and it takes a very long time, each time, to input my payment and order info. This new app on my phone is not very helpful/and is decreasing the chance that I will place an order. I prefer the old app.
Enrique C.
Pleasant
Alexandra S.
Came in with a friendly greeting. Always very loud with blenders going. Needed to call to remove one of the ingredients from my order, which they remembered and wrote down. Wish the online app made it possible to write additional order requests for these things.