Guest reviews

Fresh Juice reviews · Nekter Juice Bar - Plano

8255 Preston Road, Plano, TX

4.3

397 guest ratings·306 written reviews

The rating and counts above are store-wide. 54 written reviews mention Fresh Juice, newest first.

Alex StineGoogle
Great fresh juice, first time I've been in this location. Service should improve. Act excited to see someone like Starbucks, just doesn't seem to have any energy/welcoming in this place at all.
Response from the owner · August 26, 2025
Thanks for sharing your experience! We're glad you enjoyed the fresh juice. We appreciate your feedback on the service and will work with our staff and their enthusiasm! Hope to see you again soon for another refreshing treat!
View on Google
Leslie H.
The workers are really sweet and the place is adorable. They'll give you the extra juice that overflows after the ice, which most spots don't do
Traci Lynn (Kimora Monroe)Google
We order from this location every Thursday from our clinic. They never give us all of our juice. In person, when getting the detox juice w/added protein, they use a larger cup to get it all and then any extra is put into a smaller cup. When you get delivery, they never give us all of the juice. In fact, the don't even give us a cup full. They give us a 1/2 cup with the other half being foam! $15 per drink for only 1/2 of the beverage. We only figured this out recently. Tried to call today to make sure this does not happen again and no one answered the phone!
Response from the owner · July 6, 2025
We're really sorry to hear about your experience with our delivery service. It's important to us that you receive the full value of your order, especially when it comes to our detox juice with added protein. We'd like to look into this further and make things right. Please send us an email at [email protected] so we can assist you better. Thank you for bringing this to our attention.
View on Google
candace crossGoogle
Best juice absolutely wonderful
Response from the owner · July 1, 2025
Hi Candace, thanks for the 5 stars! 🍓🍌
View on Google
Marielle CameronGoogle
Nektar is my absolute go to for my fresh juice needs! Just stopped by today and saw the new menu featuring the protein waffles and they are amazing!!! Jay was soo helpful. Love love love the customer service, freshness (juices are made to order) and the variety.
Response from the owner · July 1, 2025
Wow, thanks for the 5 stars! We're buzzing to hear that our protein waffles and fresh juices hit the spot for you. It's fantastic to know that our customer service and variety are appreciated. We can't wait to whip up your next order, maybe a superfood smoothie next time? Thanks for choosing Nekter! 🍓🥤
View on Google
Jarrett MasseyGoogle
Best Detox Juice Ive ever had work almost immediately . And Good Customer Service
Response from the owner · May 19, 2025
Hi Jarrett! Sounds like our detox juice hit the spot for you! 🍹 We're glad to hear you enjoyed it a...next time, you might want to try our freshly made acai bowl or superfood smoothie. Thanks for choosing Nekter!
View on Google
Tesie MarieGoogle
I’ve been waiting for months to get a Nékter Juice. I come here and the girl completely messed up my order. She didn’t clean out the juicer / flush it after the last person ordered. My green juice was red. Be careful when you order.
Response from the owner · April 9, 2025
HI Tessie - Thank you for sharing your experience, and I’m so sorry it wasn’t what you were hoping for—especially after waiting so long to finally enjoy a Nékter juice! That makes this all the more disappointing, and I completely understand your frustration. We take cleanliness and quality control very seriously, and what you described is not in line with our standards. I’ll be following up with our team at this location to ensure that equipment is being properly handled. Your feedback is incredibly helpful in making sure this kind of oversight doesn’t happen again. I’d really love the opportunity to make it up to you. Please feel free to reach out to me directly at [email protected] so I can personally make sure your next visit is a smooth, refreshing one—just the way it should be. Hope to see you again soon under better circumstances. 💚 Warmly, Andrea Owner, Nékter Juice Bar
View on Google
Kambria PalmerGoogle
Amazing juice and friendly staff!
Response from the owner · April 9, 2025
Hi Kambria! Your kind words have truly made our day. Thanks for choosing Nekter! 🍹
View on Google
Ketki ModiGoogle
Really good to get a fresh juice.
Response from the owner · March 23, 2025
So glad to hear you enjoyed our fresh juice! Thanks for the 5-star review! 🍊🍏🍓
View on Google
Hubert MosesGoogle
My favorite spot for a nutritious treat is here! The quality of the ingredients is evident in the juices, which are incredibly fresh and revitalizing. It always makes me feel fantastic. Strongly advised!
Response from the owner · March 23, 2025
Hi Hubert- Thanks for making us your go-to spot for a nutritious treat and for the strong recommendation. Keep enjoying! 🍏🍊🍓
View on Google
Kalil SuberGoogle
Amazing customer service. I got the buzz juice with an immunity shot and a berry chia parfait. The juice bar has a great vibe and I will be back
Response from the owner · February 3, 2025
Wow, sounds like you had a fantastic experience! We're so excited you loved the buzz juice, immunity shot, and berry chia parfait. Thanks for appreciating our vibe and we can't wait to welcome you back! 🐝
View on Google
Leo BustosGoogle
I recently visited Nekter, and I must commend the exceptional customer service I received from Madi. From the moment I walked in, Madi's welcoming demeanor was immediately noticeable. She greeted me with a genuine smile and a friendly "hello," setting a positive tone for my visit. Madi's knowledge of the menu was impressive. She patiently explained the various juice options and their health benefits, taking the time to address my specific dietary needs and preferences. Her enthusiasm for the products was evident, and she offered insightful recommendations that were tailored to my tastes. What stood out most was Madi's attentiveness. Throughout my visit, she checked in to ensure everything was satisfactory and that I had all I needed. When I expressed a concern about a slight change in my order, Madi handled it with professionalism and grace. She quickly resolved the issue, offering a solution that exceeded my expectations. Moreover, Madi's efficiency did not compromise her friendliness. Despite managing a busy counter, she maintained a calm and composed attitude, which contributed significantly to the overall pleasant atmosphere. Her genuine interest in making sure I had a great experience was evident in every interaction
Response from the owner · September 17, 2024
Leo, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!
View on Google
Debbie ProctorGoogle
I love this place! The super smoothies and the fresh juices are amazing! Sunny is amazing! She went above and beyond!
Response from the owner · July 23, 2024
Hi Debbie, Thank you for the wonderful review! We're thrilled you love our super smoothies and fresh juices. Sunny will be delighted to hear your kind words. We look forward to seeing you again soon! 😊🍹
View on Google
Jordan HaleGoogle
There are no healthy ingredients for juice, cleanse or detoxifying, only adding more toxins chemicals into your body. Not one thing is organic. At least the things with the heaviest pesticide amount like leafy greens and berries need to be organic to operate a juice bar.
Response from the owner · July 11, 2024
Hi Jordan, Although we are not 100% organic, we do incorporate many organic ingredients into our recipes. We always source the highest-quality fruits and vegetables possible and don't cut corners. We want our juices, smoothies, and acai bowls to be accessible to anyone who desires to live a healthier lifestyle.
View on Google
Kay TennGoogle
My first time trying the Nekter Juice Bar. Garrison provided superb customer service. The restaurant was clean. I’ve tried the Green Apple Detox drink and it is really good. I bought the Power 40+ Rise & Grind and the Gut Well shots; both of them work very well. I will be back to purchase more.
Response from the owner · April 30, 2024
Kay, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.
View on Google