Guest reviews

Açaí bowl reviews · Nekter Juice Bar - Plano

3309 Dallas Parkway, Plano, TX

4.3

523 guest ratings·417 written reviews

The rating and counts above are store-wide. 71 written reviews mention Açaí Bowls, newest first.

Larry TaylorGoogle
After driving by this location several times, today I decided to stop in for a quick breakfast on my way to work. I am glad I did, I ordered the protein power bowl, it was delicious. The store was clean and cute, they were getting in to the Halloween spirit. Maddie was knowledgeable and friendly to talk to.
Response from the owner · October 18, 2024
Hi Larry - We are so glad you enjoyed your breakfast and our store's atmosphere! It's great that our team, especially Maddie, provided you with friendly and knowledgeable service. We appreciate your positive feedback and look forward to serving you again soon.
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Charlie CharpentierGoogle
Our favorite smoothie bowls!
Response from the owner · September 17, 2024
Hi Charlie, We appreciate the time you took to give us such a great rating! See you again soon!
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Itzel CeronGoogle
I’m pregnant & I get off work at 6:30pm I had been graving a Açaí bowl I arrived at the location at 6:45pm I ordered 3 bowls the lady had a horrible attitude! She gave me a look & was very rude!
Response from the owner · September 10, 2024
We're sorry to hear about your experience, Itzel, especially while you're craving an Açaí bowl! That’s not the kind of service we aim for, and I want to apologize for how you were treated. Please get in touch with us at [email protected] so we can make things right and ensure your next visit is much better. Thank you for bringing this to our attention.
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Lupe NinoGoogle
I love nektar, I always go to this location and have had no issues but I placed a mobile order today for a PB&J Açaí bowl and I received almost nothing of what I wanted in my bowl. I came in and they hadn’t started on my order yet so I waited. When I received my bowl I got no peanut butter on top like it was supposed to have, I got no strawberry jam, I payed for extra granola and got no extra granola. I didn’t notice until I got home. I’m very disappointed because I was there during the whole time they were making it and they didn’t tell me or let me know that my bowl wasn’t going to have the peanut butter or jam. They just gave it to me that way and didn’t say anything. I would’ve appreciated if I had been let known at least even if they were out of those things. The extra granola I paid for and didn’t receive was also very disappointing. I’m hoping this doesn’t happen frequent or next time that I want to purchase something from here.
Response from the owner · August 23, 2024
Hi Lupe, we're so sorry to hear about your recent experience, especially given how loyal you are to Nekter. We completely understand your disappointment, and we appreciate you sharing this with us. Could you please reach out to us at [email protected] with your receipt? We’d love to research what happened and hopefully make it right for you. Thank you for your continued support, and we’re committed to improving.
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AnthonyGoogle
Still trying to find a real acai bowl in DFW
Response from the owner · August 5, 2024
Hi Anthony, We’re sorry to hear you didn’t have the experience you were hoping for. Cleanliness and quality are very important to us, and we’d love to learn more about your visit and how we can improve. Please contact us at [email protected]. Looking forward to hearing from you!
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H SherGoogle
They tried to hurry me out 6.30pm as they didn't want to serve me, they close at 7pm and made that obvious, the food quality was horrible and the bowl looked nothing like it usually does from other locations I've been to..very expensive for a junky bowl
Response from the owner · July 29, 2024
We’re sorry to hear about your experience, H Sher. We hate that you felt this way. Our team was deep-cleaning the store last night, which may have impacted your visit. We strive to provide excellent service and quality food at all times. Please reach out to us at [email protected] so we can make this right.
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Crystal's UniverseGoogle
customer service here is terrible. workers don’t acknowledge you or say hello, and have their backs to the counter while on there phone. watched a lady stand there waiting to order and she decided to walk out because no one helped her even though they were doing nothing but standing on their phone. smoothie bowls are mid..
Response from the owner · July 15, 2024
Hi Crystal - I am truly sorry to hear about your experience. This is not the level of service we aim to provide. Could you contact us at [email protected] so we can gather more details about your recent visit (time of day, etc) and address this with our team? Your feedback is important to us, and we appreciate the opportunity to improve.
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Valentina WingerGoogle
As I walked in I was immediately greeted by Kylie. She offered me some brilliant suggestions of y’all’s wonderful menu. I ordered the green apple detox and banana berry bowl (both of which were made by her) and jaw dropped. These probably had to have been the best juice and açaí bowl I have ever had. If you’re looking for a great spot for something light and flavorful, go to Nekter Juice Bar and they will have you covered.
Response from the owner · June 23, 2024
Greetings Valentina, Thanks so much for taking the time to share your positive experience! We look forward to seeing you again soon.
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Renee CGoogle
With so many juice and bowl shops opening up, I would recommend Nektar really considering their service. In hopes of making a healthier decision for breakfast on my commute I made a stop and decided to order online. I wanted to swap strawberries for blueberries with no option to do that online I selected no strawberries and then called the shop. I called multiple times with no success but no problem it’s just blueberries. Not at Nekter I’m met with extreme passive aggressive behavior from a woman who is not even helping me out. Talking past me saying blueberries cost money. And then the woman who is helping me begins to lecture me telling me that I should call ahead but that my call likely said spam and that blueberries are expensive. Now at this point they’ve given a tiny handful of blueberries and not only have I started my morning with the absolute most ridiculous behavior and being told I have a spam phone number but the bowl is made wrong too. I called twice again once I got in the car still no answer. I can no longer recommend Nektar on Dallas Parkway in Plano. I absolutely cannot due to the service and lack of customer backed approach. The tip had been provided prior to the service…and it was more than the blueberries.
Response from the owner · May 7, 2024
Hi Renee, Sorry for the misunderstanding regarding the bowl toppings. I hope you will stop back by so we can make this up to you
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Amanda BadgettGoogle
Best place to go for açaí bowls and smoothies. Update - still the only Nekter I will go to. I love everyone who works here, and I never have any problems whether I order in store or on my app.
Response from the owner · March 1, 2023
Kudos to you for the kudos ;) We look forward to sharing your comments with the team. Hope you’ll visit again soon. Download our Nekter app for easy order ahead and to earn points towards free menu
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Ashley DavisGoogle
First time here, was unsure if I would like.. anything they have. However. My smoothie was knock your socks off amazing. And my boyfriends strawberry acai bowl was out of this world delicious. Ill be back. And next time I will order my own bowl.
Response from the owner · April 12, 2024
Hi Ashley, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!
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Ahnalee CristelloGoogle
My favorite nekter to go to! Staff is so friendly and makes the best smoothies and bowls- highly recommend when you want a high protein and healthy snack on the go!!
Response from the owner · April 3, 2024
Thank you so much for choosing Nekter! Don't forget to download our app to earn points and order ahead
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Annushka HSGoogle
I ordered a juice and a protein bowl to be delivered to my sick boyfriend at his work. My oder was only partially delivered, because the juice bar forgot to add the bowl to the bag...Highly unprofessional, careless, and unacceptable. They didn't even offer to deliver the bowl after I called and let them know about the issue. They're only 10 minutes from the place! And you get your refund in 3 days, even though you PAID them NOW to deliver your order! Terrible business.
Response from the owner · February 27, 2024
Hi Annuscha, We sincerely apologize for the inconvenience and disappointment you experienced with your recent order delivery. It is unacceptable that your order was only partially delivered, and we understand how frustrating and upsetting this must have been for you, especially during a time when you were trying to do something thoughtful for your sick boyfriend. We deeply regret the oversight on our part and the lack of professionalism demonstrated by our team. We take full responsibility for the error and understand that it was careless and unacceptable. Please know that this does not reflect the high standards we strive to uphold at Nekter.
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Lena DelgadoGoogle
Came here for a post-workout protein smoothie (The AB Nut which has 34g of protein and so filling for a quick lunch substitute). Love their acaí super food bowl as well. The sweet cashier, Bri, was so sweet and welcoming and answered all my questions. Love Nekter and love this location! ❤️
Response from the owner · February 5, 2024
Thank you for the kind words for Bri. We will be sure to let her and Jai know
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Anna TheriotGoogle
Love the smoothies, juices and bowls here! Bri and Kylie were so friendly helping me select the right juice and bowl today!
Response from the owner · December 4, 2023
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.
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