I pre-ordered my almond butter smoothie bowl using the app last night. Which is my norm. I picked up my bowl on my way to work. Get to work and notice something is wrong....the color looks different, so I taste it and it's AWFUL! ALL I CAN TASTE IS RAW ALMOND BUTTER! I'm certain they didn't add Acai berry and probably left off other ingredients. I eat only this particular bowl regularly and I'm very familiar with the taste. I'm so annoyed because I've had a few challenges with this location and now I'm done. About a month ago I ordered using the app, 2 smoothie bowls and my sis picked them up and met me for lunch. When she got to me, not only was the order wrong but the bowls were half full. Thankfully the manager Bree was very considerate and gave me a free bowl. I waited a week before redeeming my free offer and that bowl was half full. And now this? I only use this location because it's convenient on my way to work. But my preferred location is west plano on Park. I think I'll just wake up a little earlier if I want a smoothie bowl and stick with my preferred location.
The açaí bowls are great but the juices are very weak, I ordered a toxin flush (parsley, spinach, apples, lemon and ginger) and was really disappointed, is very very sweet and totally missed the ginger.
Response from the owner · August 28, 2018
Angélica, please do not hesitate to let our team know if your order is unsatisfactory. We'd be happy to help and hope that your next visit is most enjoyable!
Was looking for a healthy breakfast choice and saw the great reviews. We got two of their most popular bowls and couldn't finish them because they were so big! All the ingredients were super fresh and delicious. I love that you can see all of their ingredients and nutrition facts listed before ordering. They also have a rewards program to keep you going back.
Response from the owner · July 25, 2018
Alison we're so happy to hear about your great experience at our Plano location! Can't wait to see you again soon :)
Nekter is a great place because they serve up freshly squeezed juice to order plus they have ready to go bottles and juice cleanses. Their app is great to use to. You can order in advance and walk in a
And pick up. I ordered the 3 day cleanse earlier this year and I felt great afterwards. There juices are tasty and refreshing. Acai bowls are also quite filling and a guilt free meal/snack. They also make smoothies if you want to consume the whole fruit/vegetable and not just the juice.
Response from the owner · February 1, 2018
Michael Bascon, love this review! We're so happy our team has been able to take care of you and we hope to see you again soon :)