Açaí bowl reviews · Nekter Juice Bar - Chandler

I had ordered my bowl via the app for pick-up at 11:00a. I wasn't there until approx 11:30a and my bowl still had not been made. It appeared that the store was short handed as there was only 1 employee when I arrived. Another employee had come in while I was there with supplies (i.e. bananas) from the Sprouts next door.

Order was wrong and the to go bag did not include spoons for the açaí bowls. Service was good otherwise.

My açaí bowl was blended with something that wasn’t what I ordered. It was SWEET…not my order. I have ordered the same thing many times so not sure what was done differently this time. In any case, my food was not what I wanted, but I will still return because the staff is friendly, they are kind and pleasant, and I enjoy my food 99% of the time.

I enjoy the quality of the product produced at this location. Appreciate the decorations based on the time of year. But, I think the staff is missing the mark in terms of engaging with repeat customers. Little comments, like "we hope you enjoy your Super Foods bowl," or "How is our drink helping you after your workouts?" contribute to educating consumers about the brand and creating a better experience. Nothing negative, but being more proactive to support a product that can be a part of a wellness journey. After losing over 199 pounds and surviving sudden cardiac death, I appreciate brands that saved my life and continue to support it. #199GUY #NEVER2LATE

My açaí bowl was really watery and was missing some things. But the location I visited had only one girl working so I did not say anything. Poor girl.

Ridiculous - waited over 30 minutes for one bowl. Understaffed massively and very inefficient.

Love this location and the staff. I haven’t had a single item I didn’t like. Also I don’t know her name but the blonde girl that was working today 10/22 is the sweetest and so knowledgeable! I’m dairy free and didn’t realize there was dairy in one of the ingredients in a bowl and recommended an alternative! So helpful and nice, it’s what convinced me to leave this review.

Love your product. Sometimes the amount in the bowls can be inconsistent. The online ordering is very easy, but the process for pickup is 50/50. A few times my order was Previously given to somebody else. It is rectified fast, but still seems like an improvement opportunity.

Amazing bowls and great customer service

I’ve never been that impressed with Nekter but today I was disappointed. I got the dragon fruit bowl. The actual smoothie part of the bowl was kind of brown, the fruit on top was rotten, and some toppings were left out. Normally it wouldn’t be that big of a deal but if I am paying $10 for a bowl I don’t want rotten fruit. I won’t be returning to Nekter, I’m sure there’s better smoothie places out there.

I have been a long time Nekter lover and visit various locations several days a week. You guys are my go to snack, and sometimes meal or dessert place. But I am very saddened that Nekter is walking away from all of their plant based protein options. Loosing the ability to get a plant based smoothie or bowl is definitely going to impact how often I come in the future. It saddens me that I’m going to have to start looking for a new go-to spot.

Owning a franchise in 2019 must be really difficult. Getting young people to work for you who aren’t clueless AND rude is seemingly impossible. I come here probably twice a week, it’s unpleasant 80% if the time. The bowls are great, the smoothies are ok. Also- ALWAYS pre-order because said young people will place their primary attention to talking to each other rather than being efficient. Update: I gave it another try 2 years later and got moldy disgusting strawberries in my bowl...

I’m never one too take time out of my day to leave bad reviews but every time I come here I specifically ask for extra pineapple on the top and bottom of my bowls, and it’s almost as if they deliberately do not listen to a simple request. The past 4-5 times I’ve been it’s the same thing. You would think waiting 15-20 minutes would give enough time to make it correctly, and by that time I’m not trying to wait any longer by asking them to remake it. Again, not trying to be a Karen but this is so irritating at this point 😂

I thought you were closed. Then after a closer look at the hazard signs on your door Along with the typical mask sign, Along with an actual letter... Unrecognized your just ignorant. How can you present your self as a company that understands the importance of giving the body real, pure food but is over the top supporting the ignorance of stifling pure clean air. This is not a pandemic.Take a stand.I get it, you may be "afraid of losing your license". The signs on your door do not even allow for those who are exempt to attempt to come in. (Many are exempt because they have a true education of the Immune System. Take a class on the immune system. I am disgusted. Ill get my acai bowls elsewhere from now on. There are plenty of choices. Thank God for real health shops.

03/22/2020 2:25pm User: Matthew Ticket: 551473184 Nektar Juice Bar - The Plant. I went in to redeem my reward for Buy Two Bowls, get One Free. We got there, and the cashier 1. Did not ring us up for the reward 2. When we made him aware, he stated "its buy 2 bowls get the 3rd free". Well, that is NOT what the reward stated and we STILL bought two bowls and were not given a 3rd bowl, or even offered the 3rd bowl. What is the point of having a reward account!? When we asked them to fix it, they told us they could not. We lost out on the reward, and if the reward read as "Buy TWO bowls, get ONE free" it should have been worded CORRECTLY as "Buy TWO bowls get your THIRD bowl free". We left very disappointed, in a time where businesses need to keep their business open... we do not want to come back to this location. Your cashiers should be aware of the Rewards out there, ASK if the customer has a reward to claim, BEFORE they start ringing up orders, and should have taken full responsibility to make it right. We paid $21.99 and would really like our money back. Furthermore, the payment pad was not cleaned when its so important to make sure things are clean.