This is my go to juice bar. I love the added menu items. The staff are friendly and take care with my order. My smoothies, juices, bowls, waffles, and chia parfaits all taste good!
john castilloGoogle
Rebecca’s customer service was amazing! The employee’s were fast and friendly! My go to juice bar! The atmosphere was to die for!!
Response from the owner · August 26, 2025
Thanks a bunch for the 5 stars! 🌟 We're thrilled to be your go-to juice bar and to hear that Rebecca and the team made your visit fantastic. Can't wait to see you again for another refreshing treat!
There was only one person on staff so it took a bit longer, but I was warned ahead of time.
Ghaznia KhanGoogle
Terrible staff and terrible customer service
Response from the owner · August 13, 2025
Hey there! I am so sorry to hear about your experience with our staff and customer service. This is not okay. I would like to isolate the people working during your visit and what may have happened so that we can address this - can you email me at [email protected]? Thanks, Christian
Really outrageous prices for what you get. Watery drinks for $12 each. CRAZY. And employees could care less of course.
Response from the owner · August 13, 2025
Hi Mary, I’m sorry we let you down. We missed the mark on drink quality and service, and that’s not acceptable. We work hard to give our guests great value, and I want to make this right. I’m Christian and you can reach me at [email protected].
We tried out three different drinks, two smoothies, and a juice. Not the best. I’m sticking to Smoothie King and Jamba Juice.
Response from the owner · October 6, 2020
Hi Raquel, we would like to know more about your experience to see how we can improve. Please email us at [email protected] so we can gather more info and make this right!
Ordering online is easy and time efficient. My food was ready at the time I scheduled it. It was delicious !!
Grace JonesGoogle
drink was great. customer service was awful. waited forever for someone to come then when she did she just said “i’m ready” and i said “hi how are you” bc like???? one person sitting in back and two girls talking in the back without anyone greeting. i was very shook
Response from the owner · July 28, 2025
We're really bummed to hear about your experience. It's important to us that our customers feel welcomed and valued. We'd appreciate the opportunity to learn more about this situation. Please reach out to us at [email protected]. We're looking forward to making things right.
Good quality food and nice blend of choices. Got an açaí bowl and it was really good. Definitely a great spot if you’re feeling healthy.
Response from the owner · July 10, 2025
Hi Alex,
Thanks so much for the kind words! We’re glad you enjoyed the açaí bowl and the healthy vibes. Hope to see you back soon for your next bowl or smoothie fix!
Customer service is lacking. Just got a blank stare when I came in. No greeting or "what can I get for you?" Not a big deal.
The big deal is the canned pineapple in my acai bowl LOL. Definitely not fresh and pretty off putting when you expect fresh ingredients. I'll stick with juice junkies!
Response from the owner · June 18, 2025
We appreciate your feedback and understand your concern about the customer service and the pineapple in your acai bowl. We strive to provide fresh ingredients and a welcoming atmosphere. To clarify, we do not use any canned fruit products, added sugars, artificial ingredients. All of our fruit is fresh or IQF. We'd love to hear more about your experience and find a way to make it up to you. Please reach out to us at [email protected]
The food is good the service is horrible I went to pick up my online order there was a heavy set girl with bangs working in the front ignored me for like 5 minutes then she asked what I needed I let her know I was picking up an order she walked away then came back with my items threw them on the counter and walked away definitely will not be coming back here
Response from the owner · June 18, 2025
We're really bummed to hear about your recent experience. This is definitely not the kind of service we aim to provide. We'd appreciate the opportunity to make things right. Please reach out to us at [email protected] so we can further assist you.
May I just say I go to both the Hulen location and this one and both me and my husband notice a difference in quality and the way we like our smoothies, açaí bowls, and juices. I really love how they make them at this location. I can see why people think the staff is unwelcoming but honestly those girls are very sweet and I think they just are there to do their job. Anytime I make a request they never get mad and usually apologize for taking some time and always are happy to give me extra straws, or things I need or suggest some things. I come here a lot and happy with the improvements they made! (: overall, happy and will continue coming back.
Response from the owner · June 12, 2025
Wow, what a glowing review! We're so glad to hear that you're enjoying our smoothies, açaí bowls, and juices at this location. It's great to know that our team's efforts to provide excellent service are appreciated. We're always here to make your visit as enjoyable as possible. Thanks for being a loyal customer, and we look forward to serving you again soon! 🍓🍌🥤
I really like the concept of Nekter and appreciate their focus on using fruits and vegetables to nourish the body. However, the customer service consistently falls short. Most of the staff don’t seem welcoming or enthusiastic, and it often feels like they don’t really want to be there or provide good service. It makes the overall experience less enjoyable, despite the great menu.
Response from the owner · May 5, 2025
Hi Emily! We appreciate your feedback and are disheartened to hear about your experience with our customer service. We aim to provide a welcoming and enthusiastic environment for all our customers. I would really like to learn more about your experience and how we can improve. Please reach out to me at [email protected] - I am the owner and I would love to make it up to you!