4747 Research Forest Drive, Suite 185, The Woodlands, TX
4.5
651 guest ratings·488 written reviews
DenaGoogle
Worst acai bowl I've ever had. It was watery and flavorless and barely had toppings.
Response from the owner · August 19, 2024
Hi D., we’re truly sorry to hear that your açaí bowl didn’t meet your expectations. We definitely don’t want you to feel this way and would love the chance to make it right. Please contact us at [email protected] so we can address your concerns and ensure a better experience next time. Thanks for your feedback!
My drink was fine, wife disliked the drink lady was kind enough to offer to make another. Returned the drink to the lady after taking one sip. Refused another option, didn't offer a refund.
Response from the owner · August 19, 2024
Hi Omar, we're sorry to hear about your recent experience and would love to make things right. Please reach out to us at [email protected] so we can resolve this for you. We appreciate your feedback and hope to have the chance to turn this around!
Açaí bowl base was super runny, not even smoothie level, like water. Very hard to eat with a spoon in the summer. Service was great. Flavors were good but I can think of two other places I prefer. Kid did like the berry blast smoothie.
Response from the owner · August 11, 2024
Hi Meggie, Thank you for taking the time to check us out. It sounds like your bowl wasn’t prepared properly by our team. We use 100% natural, non sweetened Acai for our bowl bases and our bowls should be thick unless prepared incorrectly or stored incorrectly. If you would please reach us at [email protected] we would love to make Nekter # 1 on your list
The Smoothie was so Natural and tasty, the ambiance was so welcoming. We sat and had a good laugh, Smoothie and chat.
Response from the owner · July 11, 2024
Hi Adaora , There's nothing like a good laugh, a smoothie, and a chat to make the day brighter! Thanks for the 5 stars, and we hope to see you again soon for more smoothie-fueled fun!
First time going in here and I was absolutely stunned by the cleanliness of this place! Right when I walked in I could smell fresh fruits 😍
My order was taken by Jaiden! She was so sweet and helped navigate me throughout the menu to help me decide which smoothie would best fit what I was looking for! The other staff member there was also very kind and helpful!
Will definitely be coming back and the portions are AWESOME! 🥳 was full halfway through finishing my bowl
Response from the owner · July 5, 2024
It's such a great feeling to know that Jaiden and our team left you with such a remarkable impression. Thank you for sharing!
Basically had our mobile order thrown at us by the girl working here. We had just walked in and she had a frown on her face. The smoothies I ordered did not taste like they usually do so I hesitantly asked if they could remake them and she just said “ok” with the same nasty attitude. I understand some people may be going through something but it’s not okay to spread that negativity around. I thanked her for remaking our drinks and she didn’t acknowledge that, just said “have a nice day” in a monotone voice and turned around. So to the blonde girl with a black septum piercing, I hope you learn to find peace with yourself and others!
Response from the owner · June 13, 2024
Hi Jocelynn - Thank you for bringing this to our attention, and we sincerely apologize for anything short of a 5-star experience. We tried to reach out to you by phone (located on your order ticket) to make it right. We have addressed the situation with our employee, and it will not happen again. Please give us a call back or send us an email at [email protected]. We appreciate your patronage and hope to serve you better next time.
I like it and they don’t deserve any less stars but the milk they use leaves me wanting a more creamy texture.
Response from the owner · June 1, 2024
Thank you for the 5-stars! We make our "milk" from cashews in house daily! For a creamier texture, ask one of our team members on your next visit what they recommend!
Dear P, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!
Dear Blossoming, Thanks for the great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!
Dear Brian, Thanks for the great review! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!
literally so yummy, first time visiting the guy at the counter had a great aura super nice, answered all my mom and i’s questions. the atmosphere is so nice too and AMAZINGGF YUMMY DRINKS!!! love this place and will recommend to anyone and everyone, wayyy better than any other smoothie/juice place!!! 😁💚
Response from the owner · April 30, 2024
Hi Jas, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We're here for you anytime!
Clean and bright shop with very friendly customer service.
Response from the owner · April 30, 2024
Greetings Amy, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.
Great experience! The cashier Isaiah was the best cashier I’ve ever seen. He was so helpful, gave great suggestions, and had fast service! I love this place!
Response from the owner · February 27, 2024
Hey Kate! Thank you so much for the kind words for Isaiah! We will be sure to share your comments with our team.
The employees are always great and friendly walking in. Very tidy and clean inside as well.
Response from the owner · February 12, 2024
Jimmy, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything.