Guest reviews

Nekter Juice Bar - The Woodlands

4747 Research Forest Drive, Suite 185, The Woodlands, TX

4.5

651 guest ratings·488 written reviews

Alattin ColakGoogle
Harika
Response from the owner · January 16, 2023
Thank you for the 5 stars!
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Tamara BrownGoogle
Was not tasty at all was like straight water. So maybe the smoothies 🥤 are better
Response from the owner · January 9, 2023
Hi Tamara, We are so sorry that you were not impressed with your recent purchase. We have a goodness guarantee and we would love to make this right with you. Please email us at [email protected] I feel confident we can find something that you will love!
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Chris HoffmanGoogle
Yummy!
Response from the owner · December 5, 2022
Thank you for the 5 stars! ;)
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Daniela RiveraGoogle
Excellent products, but the service of the guys is lousy.
Response from the owner · December 1, 2022
Hey Daniela! Thank you for the review and feedback. We will talk to the team about getting the service to match the product. Glad you enjoyed it and we hope to deliver a 5 star next time!
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Texas GirlGoogle
Sooo good love the smoothie bowls. Very friendly and nice.
Response from the owner · December 1, 2022
Thank you for the great review! We love sharing your comments with our store team.
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Marina von BergenGoogle
I order my acai bowls on their Nekter app all the time. I am a VERY frequent customer at this location. I just picked up my online order from here and don't like writing bad reviews, but I can't just let this go this time. There is one worker there who, every time I go in and he made my order, gives me not only an incredibly bad attitude (no smile, no hello, just a nod for "what do you want") but also doesn't use common sense with my order. I always order my bowl with just banana, no strawberries or blueberries on top. Every single other worker who makes my order automatically doubles up on the banana so that the whole top has banana on it, since I don't want the other fruit. This one particular worker...and ONLY this worker, only puts a few slices of banana on top, so most of the top is empty. So today when I saw he was working, I assumed he made my order and that the top of my order would be empty, and sure enough I was correct. So after he handed me my order, with no smile or thank you or anything, I asked him to add more banana on top. He took my order back, shook his head at me with absolute hatred, and without a word reluctantly added just a couple more slices of banana on top, then dropped the order on the counter again while ignoring me. I am sorry that he clearly hates his job...he is like this EVERY time I go in...but Nekter should do a better job of ensuring more consistent on-the-job training so that all workers provide the best customer service and consistency in making their products. If there were a place in the app to add a note or request, I would do that. But since there is none, I have to rely on common sense of the workers, which all but this one seem to have. The way this worker treated me today was absolutely disgusting and my order, even after requesting it be improved, was sub-par. Nekter, please work with your workers to train them on customer service.
Response from the owner · November 28, 2022
Hi Marina, We appreciate you being such a loyal customer. We greatly missed the mark on multiple fronts with your visit and would love to make this up to you. Please contact us at [email protected]
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Omar LastnameGoogle
Great place. Fresh Juices and juice shots.
Response from the owner · November 23, 2022
Thank you for the review!! Don't forget to download our Nekter Loyalty app for easy order ahead and free stuff!
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Dario CantonGoogle
Give that dario kid a raise!
Response from the owner · October 19, 2022
Dario thank you for the five stars and this suggestion :)
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Manuel LopezGoogle
Amazing juices
Response from the owner · October 6, 2022
Hi Manuel thanks for the five stars :)
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Patrick RuthGoogle
This place used to be good. Now, if I add anything to my order and pay extra for it, its missing. When I call, the girl that answered just said sorry and offered no remedy. I then asked for a manager. There was no manager there at that time. I left her my name and number and asked what time the manager would be there. She said 2:30pm and he would call me. I never received a call. I then called back at 6pm, I got no answer on 10-12 calls. Almost like they were screening the calls since I left my name and number earlier that day. This is horrible service and I would really like what I paid for. Also, the bowl shouldn't contain less quantity when I add things, but somehow it seems to. This place is expensive and people should get what they pay for, but unfortunately that is not happening.
Response from the owner · October 4, 2022
Hi Patrick I am so sorry to hear that this was your experience with us. Please reach out to [email protected] I would love to make this right.
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Christopher GarciaGoogle
Friendly staff and delicious bowls! The protein bowl was amazing. I'd highly recommend trying it. I look forward to my next visit, so I can try something new.
Response from the owner · August 24, 2022
Hi Christopher thank you for leaving us a five star review. If you haven't done so be sure and download our Nekter app to earn points and money off your future orders :) see you back soon!
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Patrick GlernGoogle
I usually don't leave reviews, but i gotta say the workers here are phenomenal. I've seen so many rude pompous customers and the employees never lose their cool. Their credit card machine doesn't work, the air conditioning doesn't work, sometimes they're out of stuff but the employees always make up for it by figuring out ways to keep the service going! Whether that's by using regular cups instead of bowls when they're out or just working through the heat. This place is great! The employees whose names i remember were Emme and Nathan. Give them raises asap!
Response from the owner · August 22, 2022
Patrick thank you for taking the time to leave such a wonderful review. I have passed this along to the team and it made their day. See you back soon :)
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Debbie StatonGoogle
Not taking care of details (no bowls, credit card machine doesn’t work and no change when paying with cash). Owner should help to make it a better experience. $10 an item would lead you to believe it would be a better experience- it used to be. :(
Response from the owner · July 11, 2022
Hi Debbie, I am so sorry to hear that this was your experience with us. If you could please email [email protected] I would love to make this right.
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oscar lopezGoogle
Great products
Response from the owner · June 29, 2022
Hi Oscar thank you for leaving us five stars!
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P MancillasGoogle
When you walk into a juice bar on a Saturday afternoon and she says "we can't do juice right now because the juicer is resting" 🤔
Response from the owner · June 6, 2022
Hi P thank you for taking the time to leave this feedback. If you could please reach out to [email protected] I would love to gather more information from you and make this right.
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