Decided to walk to this juice spot and the customer service here was exceptional! Amanda and Trinity were great!! They recommended the Açaí Banana Berry bowl and it was soo good! Thank you ladies!
Response from the owner · April 13, 2022
Hello Cami, We appreciate the time you took to give us 5-stars!
Slow as dirt, everytime I go here it takes upwards of 30 minutes just to get a JUICE!! Need more staff
Response from the owner · April 3, 2022
Hi Kevin - I sincerely apologize for the longer than anticipated wait! Do you by chance have the Nekter mobile app to order ahead? Reach out to me at [email protected] and I would love to help improve your experience and know more about what time you came into the store and make things right. Sorry again, Andrea
Awesome environment ! Great energy from the Nekter Team
Response from the owner · April 13, 2022
Nicholas, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you next time!
My second time here and I always tell Amanda to freestyle my drink and it's AWESOME everytime. Today greenie with pineapples and I got a vitamin d shot as usual. Thanks you guys.
Response from the owner · April 13, 2022
Hello Pretty, Thank you for the awesome recommendation and five stars!
On the clock I am not going to say a word but this location has new employees that are dangerously unprofessional. Today is 4/1/2022 at 9am. One hour ago I witnessed a customer come in for an online order that wasn't even started when she arrived. I guess she was used to dealing with different employees and she asked about them. The chubby black female employee working there got mad and asked why she wanted to know about the employees who were working there before them. The customer explained that the previous employees were always professional and the order was always ready when they were working. There were literally no other customers in the restuarant and when she got there the staff weren't doing anything but talking so I could understand why she said that, but the employees took offense to it and the tall black Male employee that was working began threatening the customer and calling her names. Then the chubby black female employee called the customer the B word. The customer said Thank you, took her order and left. I am surprised that she did not respond to the negativity of the employees at this location. I live in the area. I would never let that slide if it was me. I could not believe the way they mistreated that lady. They don't deserve their jobs. Please get rid of them and find better staff to fill these positions.
Response from the owner · April 1, 2022
Hi Carlos, Thank you for bringing this matter to our attention. I did recieve your email as well and will be responding via email to make this right.