Guest reviews

Nekter Juice Bar - San Diego

969 Market Street, Suite 150, San Diego, CA

4.4

1,015 guest ratings·748 written reviews

Anna JimenezGoogle
Horrible and rude rude lady (posible manager) The young ladies that work there are usually very kind and welcoming except for one employee that makes the entire team very tense. She is an older lady Hispanic with orange hair. Yells at the young ladies and always is complaining about them. She speaks about customers as they leave in Spanish. This juice bar is awesome I go about 2 to 3 times a week and order the same juice. I try to avoid going when I see her in the morning because her attitude can ruin someone’s day. That isn’t the experience I want when trying to make healthy decisions. I really hope you can address this issue. Also has charged me extra and asked to place in the tip cup. Overall the menu and bowls are very good. The pricing is good. horrible customer service when this employee is present.
Response from the owner · June 21, 2021
Anna, we're disappointed to hear your experience wasn't up to par. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at {[email protected]} or 619-955-5595. We're confident that we can turn your experience around, and look forward to getting correcting it!
View on Google
KGoogle
Tasty but expensive & employees aren’t usually wearing masks. Edit: Nektar is expensive in comparison to other places providing similar items. Regardless of the price, employees don’t usually wear masks. If nektar wants to provide a clean and high-quality experience, perhaps they should start by following CDC guidelines.
Response from the owner · February 10, 2021
We adjusted prices in order to balance increasing business costs with our commitment to providing value to our guests with the highest-quality, clean ingredients and the best possible Nekter experience.
View on Google
Ayyyee NsGoogle
I wasn't very happy w my Pitaya bowl not being made correctly or not being told they ran out of some things. They apologized
Response from the owner · February 10, 2021
We wish that we could have fixed your order for you, Ayyyee and are so sorry for the inconvenience here. We hope we can redeem ourselves on your next visit!
View on Google
Evan StowersGoogle
Poor service
Response from the owner · February 10, 2021
We wish that we could have fixed your order for you, Evan and are so sorry for the inconvenience here. We hope we can redeem ourselves on your next visit!
View on Google
Angelina WatermanGoogle
I come to this location multiple times a week. The staff are Extremely friendly. I mostly order everything online online via the app and all orders are ready before the estimated time. This is my go-to juice and smoothie spot in the area and I'll continue to be a loyal customer.
Response from the owner · February 10, 2021
We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
View on Google
Stephen WrightGoogle
First time here and worst experience ever. They messed my order and when I told them about it she told me it was my fault. Rudest person ever working the Sunday morning shift. How hard is it to make two smoothies? Must be rocket science to them! Then have the nerve to say I ordered it wrong?! Wow. Never go here, you can get better smoothies at Jamba Juice with great customer service.
Response from the owner · February 10, 2021
We wish that we could have fixed your order for you, Stephen and are so sorry for the inconvenience here. We hope we can redeem ourselves on your next visit!
View on Google
LaceyGoogle
Poor, slow service (15 min to get two items); dirty floors and countertops; and over-priced. I paid $10 for a 24oz smoothie, but they gave me a 16oz (which is $2 cheaper). They remade the drink when I pointed out the mistake, but I should have just stuck with the smaller size because it tasted like pure crushed ice and had no flavor whatsoever. Also, one employee randomly ran outside in the middle of making my smoothie, and when he finally returned, he didn't even bother to wash his hands before putting on a set of gloves and continuing to slowly finish my smoothie. Waste of time and money.
Response from the owner · February 10, 2021
Thank you for your review. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
View on Google
Alan VazquezGoogle
Came here a couple of days ago and there 2 workers one cashier and one making the bowls. The lady making the bowls was not wearing a mask. I noticed it when she was half way making my bowl. I asked her is she could put on a mask and she ignored me. I ask her coworker and he looked over and nudged her and she still didn’t put her mask on as she’s hovering over my bowl putting toppings on. I didn’t want to make a scene or get into a argument as it was a long day so got my bowl and left. I didn’t even eat what I paid for. I reached out to Nekter about this but they haven’t done anything about this.She refused to put on her mask twice especially in the food industry thats a big no.
Response from the owner · June 21, 2021
Alan, we're very sorry to read that you're unhappy with your experience. Your feedback is what drives us to improve and given the chance, we'd like to look into the issues you are experiencing. Please email us at {[email protected]} our team would be happy to assist you.
View on Google
Holly GleatonGoogle
Waited 5 minutes until we had to yell, “Hello!” Finally someone came out from the back, grabbed a ticket and didn’t even acknowledge us. Needless to say, we walked out without ordering.
Response from the owner · June 21, 2021
Thank you for your review. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
View on Google
franz GGoogle
My drinks
Response from the owner · June 21, 2021
Love to hear that this was taken care of for you, franz! Thank you for the great review. We couldn't be more thrilled! Hope you enjoy your next visit with us!
View on Google
Sarah GaloGoogle
I love their smoothies options
Response from the owner · June 21, 2021
Great review, Sarah! We appreciate your feedback and your recommendations! We hope you can try a freshly made juice next :)
View on Google
SonyGoogle
Service is extremely slow. Plus no welcome, no hi, no hello. I stood there for 4 min before I was even acknowledged. She kept working on other things
Response from the owner · June 21, 2021
Sony, we're very sorry to read that you're unhappy with your experience. Your feedback is what drives us to improve and given the chance, we'd like to look into the issues you are experiencing. Please email us at {[email protected]} our team would be happy to assist you.
View on Google
Syreeta BrownGoogle
Service was slow. The place was near empty. I was the only person in line. There were two workers behind the counter preparing something and neither turned to acknowledge my presence even though i was sure both saw me. I just wanted to buy a bottled drink. I was in no particular hurry but just wasn't used to that kind of service. Won't be returning.
Response from the owner · June 21, 2021
Syreeta, we're very sorry to read that you're unhappy with your experience. Your feedback is what drives us to improve and given the chance, we'd like to look into the issues you are experiencing. Please email us at {[email protected]} our team would be happy to assist you.
View on Google
Daniel HerreraGoogle
Love their super fruit bowl taste great and very affordable prices and have great friendly fast staff and good just to relax as well n enjoy a quick bite or a nice healthy drink
Response from the owner · June 21, 2021
Great review, Daniel! We appreciate your feedback and your recommendations! We hope you can try a freshly made juice next :)
View on Google
Mr. GetsomeGoogle
I love the Pink Flamingo, definitely a must try. The fact you can text an order, pay ahead of time and just pick it up makes a smooth transition.
Response from the owner · June 21, 2021
Great review, Mr.! We appreciate your feedback and your recommendations! We hope you can try a freshly made juice next :)
View on Google