Love this juice shop so much. Everything is so good and fresh and healthy. The staff is very nice and always willing to accommodate my particular concoctions.
Response from the owner · July 27, 2018
Daryl thank you for your review & kind words! We can't wait to see you again soon :)
Just one thing. I’m watching one of your workers make my açaí banana berry bowl, and I just saw her using a uncleaned blender. The blender was obviously used with purple stuff in there from previous blending, but she just picked that up and put the ingredients in and made my bowl. Shouldn’t the bowls be made fresh to order in a clean blender? And not in used blender with prior order remainings in there?
Not sure how I’ll enjoy this one, but please I think it might be common sense to have your employees use a fresh blender each time and not skimp on cleaning it.
Thank you.
Jamin SochGoogle
Great to see another smoothie place in town but the staff kind of sucks. Everyone was in the back for several minutes when I arrived. I had to yell back there to get some service. Fantastic smoothie though.
Response from the owner · July 11, 2018
Jamin thank you for your review. We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
The acai bowls are good when they actually fill them. I've had different occasions when it looked not full. The staff sucks really bad.
Response from the owner · May 22, 2018
We wish that we could have fixed your order for you and are so sorry for the inconvenience here. Please don't hesitate to reach out to the in-store staff if your order is not up to par so that they can fix it immediately!
Otherwise, we'd love to discuss your visits further at [email protected]. We hope we can redeem ourselves on your next visit!
Ivonne Delonge thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
Stepped in today for an acai bowl. The blended portion of the bowl was only about an inch thick (filled about 1/4 of the container). The added fruit and granola filled the rest of the container to about halfway. When I picked up my order, I asked the staff if my bowl had been underfilled, and they said it was usually that low. To say it was a skimpy serving is an understatement. If you've got $8.25 to blow on 1/4 of a 20 ounce container (that's 5 ounces, little more than half a cup), then great. Otherwise this place is a total rip-off.
Response from the owner · March 13, 2018
Raquel S, we do apologize for the inconsistent order you received! It is disappointing that we missed the mark during your last visit with us, and we sincerely hope that we can redeem ourselves on your next visit. I will be sharing this review with upper management, as we always strive to make every visit a 5-star experience. Your feedback is extremely helpful in finding where we need to concentrate our efforts, and we greatly appreciate it! We look forward to seeing you again soon.
I got the acai bowl. Not much acai in the smoothie. It's mixed with other fruit so you don't get a lot of the acai taste. Doesn't compare to the real deal.
Response from the owner · January 24, 2018
We wish that we could have fixed your order for you, Natalie, and are sorry for the inconvenience here. If you are ever unhappy with your order, please let us know right away so we can make it right. We look forward to seeing you again soon!