Excellent! I’m so glad we have a whole fruit/veggie juice and smoothie bar in Tyler! My favorite would be a chocolate, banana, peanut butter smoothie if you could make it happen!
Zach E.
Hey guys, love the juice bar in Tyler, but I did want to give some constructive feedback. Twice this week I ordered juice from the app. The first one, I arrived, they gave me the juice and said they were out of lemons. "Sorry." The second one, they were out of celery. "Sorry." I asked if they perhaps they substituted the lemon for lime? "No. Sorry." Anyway, there is a grocery store right next to the juice bar shopping center. Organic fruit and veggies are easily acquired in Tyler. All someone has to do is run over there and get whatever is needed if you run out. If that is not allowed by corporate rules, then perhaps offer folks a free point to redeem later or something. But, showing up to an already made juice and being told that "we're out this or that, sorry"...is not really a great feeling for the customer. These juices are already super pricey and to pay full price for something you're not really getting is just sort of a bad look. Just my take. Not trying to harp too much, but I thought you guys would want to know how that makes the customer feel and maybe there's an easy solution to mitigate it. Thanks, James.
David PietruszkaGoogle
Overall the banana berry smoothie I got was good, but I expected it to be a little more flavorful and sweeter. They were quick to make it and got the order right.
Response from the owner · June 15, 2019
David thank you for your review. We hope your next visit is a 5-star one!
The actual juices and bowls we got were delicious! The girls working behind the counter are terrible. We ordered two bowls and two drinks. Our drinks and one bowl came out right away. Then it got kinda busy and the girls made everyone else's orders and all those customers were gone before we received our 2nd bowl. We waited about 10-15 mins for our 2nd bowl. Then the girls didn't even apologize when it was brought to their attention. Terrible customer service and probably won't be back due to that
Response from the owner · June 15, 2019
Amanda thank you for your review. We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
Wonderful!!! Using the app to order was easy and my juice was ready when I arrived.
Saskia E.
I ordered my drink on the app because I had a work meeting and when I got there they didn’t have it ready so I had to wait
Christina B.
The workers gave me weird looks when I walked in. Otherwise good product
Rebekah P.
Very happy! I order online which is super convenient. I order at least 4 times a week.
Laurette T.
They were out of coconut water and had to sub nut milk in my pink flamingo smoothie. It changed the texture and taste and was overall a disappointment. I mobile ordered and would rather have just been refunded rather than receive a drink that wasn't good or what I wanted. I love nekter in Dallas, TX but this visit wasn't up to par.
Blair M.
Placed online order and one item was forgotten, then had to wait when I arrived which defeats online ordering. Happens almost everytime I place online order for more than 1 item - gets very frustrating.