8855 Villa La Jolla Drive, Suite 402, La Jolla, CA
4.6
1,709 guest ratings·1,208 written reviews
Jennifer A.
Very good food.
Sandy V.
It was great to be able to order from my home and to be able to walk in and out and be to work on time.
Jerome Jones ElGoogle
I recently visited Nektar Juice Bar in La Jolla to purchase two packs of their celery juice cleansers. Unfortunately, my experience was very disappointing. When I got home, I realized that only one of the packs was actually celery juice, while the other contained a mix of completely different juices that I did not ask for. This was frustrating because it disrupted the cleanse I had planned and cost me a significant amount of money.
I called the store right away to explain the situation and asked if I could come back to exchange the incorrect cleanse for the celery one I originally requested. I was told there was nothing they could do, even though the mistake was made on their end. I found this response very unhelpful and dismissive as a customer. Because of this experience, I do not plan on returning. Customer service and accuracy are extremely important, especially when people are spending a lot on specialty health products.
Response from the owner · February 12, 2026
Hi Jerome, we are very sorry to hear about your experience. It seems like there was a big misunderstanding and we would be more than happy to help. Can you please reach out [email protected] so we can assist you further? Thank you so much and we look forward to hearing from you.
The food is amazing here but the service is disorganized and usually has extremely long wait times. I ordered online and came into the store when the app said my order was ready. The staff said they would tell me when my order was ready, and apparently didn’t check if it had already been completed. I ended up waiting for 30+ minutes in the store after already ordering online, then finally asked them to please check the order again. Turns out it had been sitting in their fridge the entire time which was extremely frustrating as they clearly didn’t check the first time I asked. Total order time was over 45 minutes for a simple smoothie bowl that is now melted from sitting for so long.
Response from the owner · February 5, 2026
Hi Marissa,
It's great to hear you enjoyed the food, but we're sorry to hear about the wait and service issues. We had an extremely busy weekend and we ran a bit behind. Your feedback is important, and we want to make things right. Please email us at [email protected] so we can address this further. We appreciate your patience and hope to serve you better next time!