Guest reviews

Nekter Juice Bar - Laguna Niguel

32371 Golden Lantern, Laguna Niguel, CA

4.1

123 guest ratings·82 written reviews

Analyze Situational ReadinessGoogle
Staff is genuinely polite and extremely attentive.
Response from the owner · August 27, 2019
Thank you for this great feedback! I hope we can see you again soon!
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Steele AxelrodGoogle
Very good juice bar. Family run franchisees. Take a lot of pride in their business and it shows. Very friendly employees
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Michael BartonGoogle
You can always count on the staff of this nectar to be friendly and very generous with their portions.
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farooq rashidGoogle
Didn't like their custom service, and please, please, please wash your vegetables and fruits before juicing. I don't want and diseases or sickness.
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Patrick O'KaneGoogle
1/4 filled bowl with few ingredients just thrown in. Smug, despondent employee when called out on it. Been going there since opening, never again, sad.
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Dave AugustoGoogle
Acai bowls are good but if you added more fruit toppings that it would be great!
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Mona IbbyGoogle
When we moved to the area, we visited a few different juice bars and even though there are more on my list to try, so far, Nektar has been the best. The staff, the juices, and smoothies that my son and I have tried so far have been excellent. They are flavorful and the balance of veggies and/or fruits is so spot on. They also make any off the menu drink creation you want. Our favorite is making a peanut butter jelly smoothie with strawberries, banana, peanut or almond butter, a little honey, and coconut milk. It's so good! Super impressed by this place.
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atka petrGoogle
It's a good place
Response from the owner · December 6, 2018
atka thank you for the 5-stars! We look forward to seeing you again soon :)
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Debra MartinGoogle
Healthy acai bowls
Response from the owner · December 6, 2018
Debra thank you for your review & kind words! We can't wait to see you again soon :)
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Behnam MGoogle
Juices smoothies are too expensive and the quality is poor. I ordered 2 watermelon strawberry lime smoothies with one of them having a really weird tasting peace of strawberry in it, I couldn’t finish it. Way overpriced
Response from the owner · September 12, 2018
Behnam thank you for sharing your feedback for our Summer Watermelon Drinks. We are sorry to hear that they were not up to par and we wish we could have fixed this for you! If ever your order isn't up to par, please don't hesitate to let any of our in-store team members know. We hope to see you again soon!
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Holly W WillnerGoogle
Love the healthy option, but they are way too expensive! A fresh drink and a bottled drink to go was 16, plus tip.
Response from the owner · August 15, 2018
Holly thank you for your review. We hope your next visit is a 5-star one!
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Cynthia RiveraGoogle
Fresh, Healthy , Tasty
Response from the owner · July 13, 2018
Cynthia thank you for the 5-stars! We look forward to seeing you again soon :)
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Randy LGoogle
Not what I expected for the price can't figure out how they justify prices with quality of products ordered a cleanser it was not juice more like pulp and more pulp not juice juice is not thick pulp is thick won't ever go back
Response from the owner · March 14, 2018
Randy L thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
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Kelsey RossanoGoogle
For the majority of the time I have great service but at my last visit my order was handed to another customer. I went up to the counter to tell them I thought that was mine and the girl working behind the counter was extremely rude and upset that she had to make another bowl. So I said it was fine, I'll just take whatever she was making already. She never apologized or thanked me for making her life a little easier 😆 some people. 😅
Response from the owner · October 11, 2017
Kelsey Flora, we appreciate you bringing this to our attention. We strive to serve great customer service alongside great product, so we will be passing this along to upper management to review! We hope your next visit is on par with what you've come to expect from Nékter Juice Bar!
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Mia JessenGoogle
It's no surprise that everything at Nekter is incredible, hence why I LOVE going there! But while every other Nekter I've been to gets my order ready in less than 5-10 minutes, the Dana Point location doesn't quite match up in terms of efficiency. I have been to this Nekter probably 5 times, and EVERY SINGLE TIME I have been there, there are very few customers and I still find myself waiting a minimum of 20-30 minutes for my order. At this location, the counter/work area is very open, and it legitimately doesn't even seem like they try to get your order to you quickly. Instead, a couple of my friends and I watched two workers make drinks/ bowls for people who had seemingly been there several minutes before we walked in incredibly leisurely and slowly with ZERO regard for time. I have always gone there with the hope that maybe I got caught on slow days previously and the service they provide will actually be done efficiently, but I have never been so thoroughly disappointed by an establishment that I have had to compose a negative review about it. If you don't mind the wait time because you're simply relaxing and hanging out with friends, then I'm sure this is not a bother whatsoever. But for people who expect a certain quality of service, especially if they have somewhere to go, for your own good, do not come to this location. For the benefit of its customers, I truly hope this location improves its services in the future.
Response from the owner · August 11, 2017
Mia Jessen, we appreciate your feedback! We are always looking for ways to improve, so we will be passing your review along to our team at Laguna Niguel to review. We hope you'll see improvement upon your next visit!
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