403 North Pacific Coast Highway, Suite 100, Redondo Beach, CA
4.4
1,405 guest ratings·1,089 written reviews
Angelina PereaGoogle
I ordered a peanut butter bowl online; the bowl is specifically made with Açai puree. When I got to the store, they had just began to make my order, and instead of using Açai, they used strawberry. The issue is that I arrived at the exact moment that they made my bowl and didn't bother to tell me beforehand that they were "out" of Açai. Very unacceptable.
Response from the owner · December 6, 2023
Hello Angelina, We want to thank you for taking the time to give feedback about your recent experience. We are looking into this issue and hope to resolve it promptly and accurately. In order to learn more about what happened we would appreciate if you reached out to us at your earliest convenience.
Today was not great. We usually order for pick up around 11am on Sunday. Today it was 20 min late (we order at 8am online). Our made to order smoothie didn't taste at all like anything but strawberry (missing the mango and banana taste), our PB healthnut was not blended enough and the PB Mocha only tasted like coffee (no banana or peanut butter taste) and had full chunks of ice and 2 small balls of peanut butter that wasn't blended. Usually the smoothies are so good. Something was off today!
Masood NooriGoogle
Very very slow service and workers took about 40min to make a couple bowls. When I got the bowls they were melted. When eating into them we kept finding hard pieces of things that could break teeth if you chewed on them.
Might be my worst acai experience thus far.
Response from the owner · November 14, 2023
Hi Masood, Thank you for letting us know about your recent experience. You deserve better and we would love to show you that we can do better. We would appreciate the opportunity to discuss this with you further so we can improve.
I love this place and will keep coming regardless. The only thing is every time I place an order online I end up waiting 30-45 min. For example, I placed my order at 8:14. The system said it would be ready by 8:29. It’s 8:41 and it’s not even done. It’s a long wait specially if on the way to work. I’m pretty sure it’s an understaffing issue so I totally understand and will keep coming but that can improve in the long run.
Renee S.
Good as always
Scott E.
I love Nektar. Tiffany is always very friendly and ensures everything is ready on time and perfectly made as ordered. Thank you
JamieLynn O.
The smoothies have gotten very watery. They’re tasty but have the consistency of a juice.
Caitlyn K.
I would have loved to individually label the entrees. That was not an easy option.
Leslie M.
My order was late. They only started making it when I arrived. At least 15 min after designated pickup time. Absurd.
Lydia I.
Ordered the Pumpkin smoothie. Very disappointing. Bland (lack of) flavor with almost no pumpkin taste.
John D.
I ordered online to have my order ready for me so I wouldn't have to wait. When I arrived, the employees mistakenly gave my order to another customer. The store wasn't busy so I waited for a new order however I ordered an item with peanut butter and hope someone with allergies didn't receive it on accident Employees make mistakes but need to be better at checking orders.
Shavon S.
Always Greeted with a nice smile. & treated respectfully.
Love your smoothies.
Deanna M.
The team was great!
Vanessa W.
Ordered NO banana in berry burst and still put banana in my drink!
Tiffany B.
When I got there the celery juice I ordered was red and tasted like beets! I let them know and kindly replaced it