The fruit was browning when I arrived ( 2 min early). Staff did not acknowledge me at all
Alicia G.
My order was incorrect
Colleen W.
Very friendly service and drinks were ready for pick up on timely manner. Thank you!
Julia R.
All great things. Order was correct and completed earlier than expected.
Theresa D.
I made an error in my order on the app. The staff at the store was very nice about fixing it and told me what option to select next time. Thank you for caring :)
Marie A.
I have yet to have a negative experience at this location. I usually order through the app and my items are always ready before or at the specified time.
Victoria M.
Quick and friendly. Thanks!
Jennifer P.
Satisfied.
Lisa S.
Customer service can improve. No one acknowledged when I got my order from the pick up area. Not even the person standing right in front of me. No one said anything to me from the moment I walked in and the moment I walked out. Definitely regretted tipping on my pick up order.
Giovanna MendezGoogle
Customer Service was great no complaints there.
I rated a 4 on speed because it was super busy and there was only one person as a cashier and making the drinks. you should consider always having two people in case things like this happen.
Response from the owner · April 7, 2023
Thank you for your 4-star rating and feedback on our customer service. We apologize for any inconvenience caused by the wait time during your visit. Your suggestion regarding staffing is valuable, and we will take it into consideration for future improvements. We appreciate your understanding and hope your next visit is 5-stars!
The service is overall great 95% of the time. The times I have trouble is when I walk in and am told it will be a 25 minute wait to receive my order of 1 smoothie/bowl. I understand that there’s online orders but I feel that customers in person should be a priority.
Tammy S.
Convenient and great quality
Kim A.
Very smooth process. Happy with the service! Ordering on the app was very easy!