Got a smoothie...good service and reasonably fast. Nectar uses cheap straws, which makes drinking a smoothie almost impossible. Even after changing straws, smoothie was virtually impossible to drink through flattened cheap straw. If Nectar is going to charge a premium, they should provide a functional straw for their smoothies.
Lissette D.
The last 3 times I've visited Nekter Juice Bar the customer service I received was appalling.
1 - I went to a location in San Diego where I ordered 2 smoothies and only received 1. I was the only customer in the store and had to remind them that I ordered 2 after having almost finished the 1st one.
2 - I ordered a 2-day cleanse online and went to pick it up at an AZ location. The staff did not acknowledge me even though several of them were standing around doing nothing and all I needed to do was grab them and go as I already paid. Once I was able to get their attention they were aloof as to the proper procedure for a customer picking up their juice cleanse. They didn't know what to do and they spend 5 minutes trying to figure it out.
3 - Today I visited the Rio Salado location. There was one other customer when I came in. I knew before I came what I was going to order. One minute after I arrive 2 girls come in together. Once the cashier is done with the first customer he starts taking the order of the 2 girls that came in well after I arrived. When I finally get my turn I point out to him that I should've been helped first. He blew it off with a half-hearted sorry.
Not OK!
Kimberley B.
My drink was a really gross color (almost brown). However the staff did warn me that the employee who made it had previously used beets in the machine (I did not order a juice w/ beets) and some remaining was passed into my drink making it a weird color. They said if it tastes weird they would make me a new drink. I thought it tasted fine, there was a hint of beet, but I am ok with Beets so it didn't bother me enough to make them remake it. Also they used ice and I didn't request ice.
Christine D.
I love this location!
Emily S.
I really enjoyed my visit
Shelden B.
This was my first time visiting Nektar, and I am so glad I tried it. My smoothie was delicious!
Erica I.
Love the product
Julie M.
Very positive. Friendly and quick service, and it was great that the location stays open late.
Tiffanie-Marie G.
The acài bowls have very little fruit, today I had the one with berries and banana, however, I didn't want the bananas and they put very little blue berries and couple of strawberries. I wouldn't order again.
Eliot J.
Everything was great! I even got a phone call when they didn't have one of the add-ins that I had ordered to make sure I wanted it to be replaced with something else. Overall, great customer service and awesome staff at the Tempe Marketplace location!
Debra K.
Juice was run down with water. No flavor
Jason RGoogle
We like their variety of smoothies and acai bowls. Service is pretty good - based on other reviews it must be hit & miss but we've been here a few times and it's been fine. Blenders here are very loud though, so if I could give 4.5 stars, I'd knock them a bit for that. Seems there has to be a better setup.
Response from the owner · June 29, 2017
Hi Jason! Thanks so much for the review. So sorry about the blender noise, but we asure you it was in the name of something delicious. We hope you stop by again!
I had an issue, but the general manager took really good care of me! She is amazing!!! I pray she stays around forever! Samantha is amazing! Excellent customer service!
Kiran K.
I work at the Panera across the way. I'm the catering coordinator there & we're always super busy so most days my Nekter drink is the highlight of my day. The ladies at this location are always very friendly & make my drinks exactly as I want them. Thank you!