This location is great, they always have exemplary customer service and the juice is great!
A MGoogle
Our family often go to Nekter and spend alot on the bowls and ice cream. The service is as best of what the employees can do. Meaning, the Tempe location is very busy and there is a long line which means a long wait. For the amount of people working, it isn't enough to have 2 people serve that many customers. Sometimes there are 3 servers. And, most of the time, they look stressed out and hardly smile. I don't blame them. They are bombarded with never ending orders with not enough help. I actually feel bad ordering at the Tempe location because it's giving them another burden to fufill. And, I've gotten premade bowls that are half melted which makes the bowls turn into a soupy mess. Another occurrence is the bowls are not consistently made. I've gotten a HALF filled bowl or not as full. Because of this, we've been been going to the Mesa and Ahwatukee locations on our way home from work. The employees at those locations greet you with a smile, are happy and convey care. And, we get our orders in a timely manner and never gotten a soupy melted bowl and various levels of fill volume, especially half full.
Response from the owner · September 14, 2023
Thank you for your review. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to help improve staffing up at busier times of the day. We greatly appreciate your feedback, since it helps us continually improve our service! We hope to see you again soon!
Our family often go to Nekter and spend alot on the bowls and ice cream. T
Laura F.
Several people were in the line and couldn’t decide what they needed. Meanwhile, I ordered mine online heard it come out the machine. They put my order on the wall and proceeded to take everybody’s order in line then they finished everybody’s order. They ordered in line while I waited their price on me about 20 minutes and then they did my order Very unprofessional, very unsystematic. Why do you have the ordering online for then?
Anthony S.
Please make some sweet.
Milton B.
It was great!
Sarah A.
Most of my order was incorrect…
lauren M.
Delicious and quick
Elizabeth P.
I was greeted with a smile and received my online order quickly
Shawn C.
Good
Veronica G.
I ordered a juice and it came out like a smoothie instead and it was not green. Everytime I come to this establishment I order the same thing and it includes spinach which makes my drink green. My drink was pure yellow which made me realize they forgot to put spinach. So not only did they miss my spinach but it came out like a smoothie. I don't like smoothie
RavenGoogle
I had their PB mocha, it taste not sweet, which is good for a health concious option. If it was sweet, I would be concerned.
Good place. Try it out
Response from the owner · August 26, 2023
Thank you for 5-stars Carolina. We truly appreciate it!