Got the wrong order. Perhaps I should not have asked to please make sure to substitute the one item i asked for in the span of two minutes. Anyhow, I tried it and the quality is okay but I expected more for the price I paid.
Response from the owner · December 21, 2018
Victor we're sorry to hear your order was not up to par! Please let our in-store team know right away if your order is incorrect so that they may fix it for you immediately! We hope we can redeem ourselves on your next visit :)
Jose is the best. He is a great manager and easy to talk to. I'll be switching my coffee out occasionally for a green tea blend. If you ever have any smoothie related needs or questions regarding the 180° method or pan focus he is your guy.
Response from the owner · October 16, 2018
Mikey we're so happy to hear our team was able to take such great care of you! Can't wait to see you
again soon :)
The staff at the location in Upland is extremely unpleasant.
Lauren GonzalezGoogle
I love Nekter and am a regular customer at this Upland location. Today I bought a 16oz pink flamingo that was 6 dollars and it was not good at all! It was completely melted and bland. I’ve gotten this smoothie before, it’s usually bright pink but it was a much lighter color. Definitely need to speak up next time, not ok to spend that much money on a melted/bland smoothie.
Response from the owner · July 24, 2018
Lauren thank you for your review. We will be passing your feedback along to management to review with their team. Additionally, if ever your order is not up to par, please feel free to let an in-store team member know so that they may fix it accordingly! We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
Solid spot. Good açai bowls, they don't skimp on the granola! Other stuff is hit or miss, but I mean that's standard. You aren't gonna like EVERYTHING.
Response from the owner · July 11, 2018
Smevin thank you for your review. We hope your next visit is a 5-star one!
This location closes at 6 pm.. kicked me out at 601..lame
Response from the owner · January 24, 2018
Travis Martin, thank you for your feedback! We are always looking for ways to improve, so we will be passing your feedback along to management to review. We hope you can stop by again next time during normal business hours!
I had “the Buzz” and waited almost 15 minutes for what tasted like a $7 watery orange juice. There may be better items on the menu, but I was unimpressed.
Response from the owner · December 14, 2017
Ashley Gould, thank you for your review! We are always looking for ways to improve, so please don't hesitate to let our in-store staff know if ever your order is less than satisfactory! We hope you can give us another try soon!
Wait about 15 mins and price way to high... Not special for one drink
Response from the owner · October 31, 2017
Sushindrice, we appreciate your feedback. Although our prices are slightly higher than your usual juice joint, we strive to create the freshest product for our beloved guests. We hope you to see you again soon!
Love the fresh juices, drinks, smoothies, treats...bit pricier than some....but good stuff
Response from the owner · October 26, 2017
Pamela Tapert, we appreciate your kind review! Although our prices are slightly higher than your usual juice joint, we strive to create the freshest product for our beloved guests. We hope you to see you again soon!
Have had a few different juices and smoothies. Delicious. A bit pricey but worth it
Response from the owner · June 29, 2017
Corie Mitchel,although we're higher than your usual juice joint, we strive to create the freshest product for our beloved guests. We're so happy you've tried various Nekter items and can't wait to see you again soon!