It was a cleanse order that came into the Bressi Ranch location incomplete, so we postponed pick up by one day, then we were called that it was ready, but at pick up only half the order was there- so staff had to scramble to complete the order - after ordering several cleanses online, the past orders were almost always delayed as well. We know this when ordering so we just have to make sure we stay on top of the order, call the store for updates and then double check the order at pick up. Staff is always helpful at Bressi and have now offered to call me when the order is ready which is a big help instead of me guessing it’s arrived when promised. The experience though has led me to explore other juice bars and their cleanse offerings now too. We have been loyal Nekter customers for a few years now.
Jasmin M.
Great job as always. This location is the best!
Kp P.
Staff is always friendly and the app orders are ready quickly. Can't ask for anything more than that!
Ross M.
Amazing staff and service!
Paul H.
Good.
Lisa M.
The experience was pleasant and the employees look relatively happy to work there.
Melissa B.
It is INCREDIBLE how consistently understaffed this restaurant is. It is a running joke that not only do they only have two staff members during a shift, it seems like they only have two blenders to fill the multitude of orders that come in. It is as frustrating as it is painful to witness how much they seem to struggle to not only take the orders, but then to have to spend an inordinate amount of time to fulfill them. The staff has always been polite and professional, but I swear their hands are tied. Why can't Nekter employ more like a Jamba Juice where they have 4 to 5 people on the floor, plus 4-5 blenders going at one time. So much more efficient and the wait is tremendously less. I like nekter, and this is not a deal breaker as I now just order online but instead of my first choice, it is my last resort if I am craving a smoothie as the wait is just unreasonable which could be resolved if nekter invested more in staffing and equipment.
Meghan K.
Your team is always friendly and welcoming. I appreciate the customer service as they new also recognize me by name. Nice touch.
Jenn S.
Curbside pick was timely and friendly. Didn’t love the pumpkin spice smoothie though, needed more spice less banana, maybe more dates?
Madison P.
Online order 10 min late
Vian H.
They are friendly and always get my order right!
Adam A.
Thank you for the quick fast service
Elaine G.
Great staff.
Julia Y.
The food is great and all of the team members are polite and see, to enjoy working there. While I waited for my order (via the app - which I love), a few people walked in and waited in line, and no one walked up to greet or help them. Even those who delivered orders to others waiting did not greet or recognize others who were new. Seemed like there were at least 4 people working at the time....