Guest reviews

Smoothie reviews · Nekter Juice Bar - Huntington Beach

7631 Edinger Avenue, Ste. 1528, Huntington Beach, CA

4.5

1,308 guest ratings·962 written reviews

The rating and counts above are store-wide. 93 written reviews mention Smoothies, newest first.

Andrea F.
Our smoothies were made perfectly
Heather SmithGoogle
I loved Nekter until I got a smoothie with a giant piece of plastic grinded up in it. I'm not sure how much of the plastic I consumed but any plastic consumed is too much. I left a review on Yelp letting the store management know what happened and I had the areas general manager reach out to me today and she told me that this is a "frequent mistake".. she told me it is more common than I would think that a customer receives plastic in their food... I was obviously highly disturbed by this. Ingesting plastic can cause internal damage/ bleeding.. can potentially lead to cancer down the line from the chemicals in it.. Blockages.. etc.. Luckily I have good health care and I am in contact with my doctor and we are monitoring my body for any issues but I'm obviously highly upset and traumatized over this entire ordeal. I was just innocently trying to get a smoothie now I'm having to worry about potential internal damage just waiting to make sure I pass whatever plastic I consumed. The manager seemed to have good intentions but definitely misguided how to handle this kind of situation. Please be careful eating here; I am hoping this at the very least makes them change how they handle the dragon fruit that I was told is packaged in plastic and gets thrown in with smoothies more than I would think.
Response from the owner · May 3, 2024
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more and would greatly appreciate your help learning more!
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Evelyn A.
This was by far the best experience with Nekter to date!!! Thank you for that! I ordered a shot of ginger and it was fresh and fantastic tasting! I also ordered the PB Health nut smoothie and it was exactly as ordered. Will definitely come back!
Andi K.
Great service and great smoothies. Please go all organic!!
Nick J.
I’m disappointed that you removed the “make your own” smoothie option from the app. Please bring it back! Thanks!
Raj P.
It was very good. We really enjoyed the new raspberry smoothie.
clarissa F.
Smoothie delicious as always. Was disappointed to see that the “Choose your own ingredients” smoothie option is no longer available on in-app orders. Hope you will add it back to the list of options. Thanks!
Darina S.
I ordered my repeat smoothie and this time it tasted really watered down. I did also find chunks of ice in it. A lot different than my usual. However the customer service and speed were great!
Vc R.
I JUST LOVEEEE NEKTER!! PLEASE OPEN MORE LOCATIONS IN OC. SEAL BEACH, WESTMINSTER, AND GARDEN GROVE! WE NEED MORE LOCATIONS BECAUSE YOU MAKE THE BEST BOWLS, JUICES AND SMOOTHIES. NEKTER YOU ARE SOO GREAT WITH CUSTOMERS AND VERY GENEROUS. I LOVE YOUU!! BYE
Cameron FranklinGoogle
The banana berry smoothie has no flavor. I'm sad I spent $9 on it for a cold, flavorless drink
Response from the owner · November 22, 2023
Cameron, we're very sorry to read that you're unhappy with your experience. Your feedback is what drives us to improve and given the chance, we'd like to look into the issues you are experiencing. Please email us at [email protected] our team would be happy to assist you.
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Karen T.
I waited a long time in store, maybe 20 min after ordering online. When I drove about 15 minutes after placing the order. I was on my way to work and needed lunch but couldn’t wait. I asked for a refund. The asst mgr was very nice was going to refund it. She realized my order had been skipped over and was in the back of the line. Many people were served before me that came after me. I believe there were a few new people? She offered me something else that was made already and while I was talking to her she gave me a small strawberry banana smoothie. The other employees made my order while I was talking to her. They did make a great effort to resolve the issue. I had just come from working out for about two hours and I was starving and I was in Costa Mesa and then I had to drive to Long Beach so I ordered my lunch in Huntington right off the freeway. That was the problem, I was going to be late for work.
Cindy S.
Smoothies are always outstanding!
Nay L.
The smoothie bowl was good and refreshing
Sean M.
Easy to order and fast pick up. Great smoothie
Paula W.
Smoothie was tasty as always, service was a little slow but they were busy so it's to be expected!