Fresh Juice reviews · Nekter Juice Bar - Huntington Beach
7631 Edinger Avenue, Ste. 1528, Huntington Beach, CA
4.5
1,308 guest ratings·962 written reviews
The rating and counts above are store-wide. 68 written reviews mention Fresh Juice, newest first.
Joyce F.
We have had many issues ordering from this location. The biggest issue is consistency of juice. They don't clean the juicers in between juices so you'll get a green colored shot of ginger. We also just ordered 1 acai bowl and 2 toxin flushes this morning ordered at 825am , and said order ready at 846am. We arrived at 905am and they had not even started the order yet. There is no oversight at this location...
Derek B.
The juice I got was great and tasted fresh, but my boyfriend got the magno delight and it didn't have much flavor. He didn't like it and ended up throwing it away.
Romel A.
Ordered ahead. They were out of chia pudding and I asked for extra fruit instead. Staff were friendly. Açaí Bowl consistency is subpar and more like a juice texture
Roni G.
When I order “make my own juice” with same ingredients each time, there is no consistency, always taste different depending on whose working on my order. Some days it taste great, other days it’s just off. Thanks for the opportunity to leave feedback.
Vivngreg V.
Juice/smoothies received at this location have been sub par. Watered down is seems like.
Joseph T.
The gentleman that helped me was nice and great. The two ladies couldn't say hello, had zero customer service and made you feel unwanted. I had 2 (18) celery juice orders and 1(12) celery juice order and they made the gentleman do all the work.
B B.
I had stopped visiting this Nekter for a little while, due to this location being out of items and generally not making products as well as other locations in 2021, but the bowls and juice that I got at my most recent visit were really good. The location was very clean, and the employee was polite and efficient.
Jennifer C.
You have a superior product, quality juices. I will come back for that, Your team seems grumpy when visiting, so I am not sure what the story is there. Sometimes they are pleasant so, to be fair.
Aline B.
The chunkiest juice we’ve received. Huge chunks of pineapple which didn’t make it as enjoyable.
Maira M.
Submitted an order through the app for 5 day cleanse, went to the pick up and they said my order wasn’t logged and if I can come back. But that was a huge inconvenience so I asked to wait. Had to wait for the juices to be prepared and did not even get any apologies for the inconvenience.
sunnie kopchickGoogle
They have 3 people working but only one person making all the drinks. Needless to say my order of one juice took 10 minutes. Also, the point of sale system, that you sign with your finger was literally legit grime on it. You could feel it when you sign. I made the guy at the cashier aware of this and he said, “oh yeah, that is really dirty!” Did he clean it! Nope.
Response from the owner · November 12, 2021
Sunnie, we're so sorry for the inconvenience here and will speak to upper management about this! We appreciate you bringing attention to this, and hope that we can redeem ourselves on your next visit with us!
I chose the 3 day cleanse and I was missing the protein juice for 2 of the days.
Samuel ElliotGoogle
I wanted to grab a healthy juice for a sick friend. With 45 minutes till closing, I had two Nekter Juice Bars equidistant from me. I chose this bar as I've previously been to this location. With just under 15 minutes to spare, I arrived and both doors were locked. The employees (I saw two behind the counter performing cleanup) looked up at me as I tried the second door. One of them just waved at me as I looked befuddled (looking down at my watch to check the time). They stood there and stared until I started to walk off. I don't know when it became reasonable to have doors locked (a quarter of an hour) prior to closing.
Response from the owner · August 7, 2021
We want apologize for any misunderstanding. This is absolutely not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at [email protected]. We look forward to connecting and learning more about your experience!
Always enjoy the smoothies and juices I order but the lower rating goes towards the employees at this location. Always rude, always make you feel like you are an Inconvenience, and typically respond to any question with a sharp tongue and response. Not sure why they feel so entitled??? Just make my drink and serve it with a smile, be happy you have a job.
Response from the owner · March 22, 2021
Hi Madelyn, Thank you for providing us with your valuable feedback. We're disappointed to hear that the service your received wasn't up to our standards. We apologize for this experience and hope you'll reach out to [email protected] so that we can make this right!