Guest reviews

Fresh Juice reviews · Nekter Juice Bar - Huntington Beach

7631 Edinger Avenue, Ste. 1528, Huntington Beach, CA

4.5

1,308 guest ratings·962 written reviews

The rating and counts above are store-wide. 68 written reviews mention Fresh Juice, newest first.

Matt P.
I ordered online and when I got there, my juice was ready for me
Leigh E.
Great! I’ve never been disappointed. Only once out of the 20 times I’ve been here has there been a wait for my online order. But each order has been perfect and always tastes good! Hands down my favorite spot to grab a quick bowl or juice. Staff is always nice and helpful.
Yola L.
Good experience. The dragon fruit bowl was good but the dragon fruit was soupy consistency, not firm. Everything else in the bowl was great. The detox juice was great as well.
Doug MercadoGoogle
Definitely coming back! Again and again. There's a new manager there Elania and she's the sweetest person you've met. Incredible energy. Usually you go to a restaurant and the manager is in an office somewhere. This lady is working with these kids. Smiling and dancing while working and filling order after order. The place was packed and it was incredible as a lot of us had stopped coming here because the terrible management. If you tried to go, it was like the monkeys were running the zoo. I had swore off Nekter until I walked by and saw it alive again. Met the new manager and It was refreshing to see it running again. I just live upstairs and am telling all my neighbors to go down grab a smoothie or juice. Thanks Elania and the team. Dougie!!
Response from the owner · November 12, 2022
Hello Doug, thank you for your feedback. We're happy to know that you've had a great experience at Bella Terra, and look forward to your next visit. Thanks for the 5-stars :)
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Leslie G.
Great and the juice was great . Give me that sweet toxin flush I love a good juice juice for breakfast juices for lunch smoothies for breakfast smoothies at brunch
Johnny D.
Today I unfortunately witnessed a customer treat your team poorly. I was waiting for my online order as were 3 other customers. The team members were working swiftly and were not in any way ignoring us customers- I was promptly greeted over the sounds of the juicers and blenders and could clearly see they were very busy. The staff was calling out names (2 cust) prior to a woman bursting out at them ' What am I invisible here? Are you not going to help me? the team member replied calmly that she was doing the online orders in order of being received and her order will be done shortly. She then yelled other things about her children being in the car and they taking too long ..etc. Your team was calm, respectful and just keep working hard to get the orders done. They could of used additional support during that midday rush time. But I as a business owner understand that its not feeseable to over staff for only 2 hours in the day. I have been a district/regional and store director for retail stores and my feedback should hopefully counteract some of the poor feedback that may be too subjective that comes across your desk. Thank You and to your kind team. Myrna Findlay
M FGoogle
Today I unfortunately witnessed a customer treat your team poorly. I was waiting for my online order as were 3 other customers. The team members were working swiftly and were not in any way ignoring us customers- I was promptly greeted over the sounds of the juicers and blenders and could clearly see they were very busy. The staff was calling out names (2 cust) prior to a woman bursting out at them ' What am I invisible here? Are you not going to help me? the team member replied calmly that she was doing the online orders in order of being received and her order will be done shortly. She then yelled other things about her children being in the car and they taking too long ..etc. Your team was calm, respectful and just keep working hard to get the orders done. They could've used additional support during that midday rush time. But I as a business owner understand that its not feasible to over staff for only 2 hours in the day. I have been a district/regional and store director for retail stores and my feedback should hopefully counteract some of the poor feedback that may be too subjective that comes across your desk. Thank You and to your kind team.
Response from the owner · October 10, 2022
Hello M F, thank you for sharing your feedback and reviewing us. We truly appreciate you taking the time to share these details and value your support. Please do not hesitate to reach out to us at any time as we are happy to help, at [email protected]. We appreciate your support and the 5-stars!!! :)
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Ashley R.
Always have my drinks ready. Always straight and to the point. That’s why this is my number one spot to get my juice on.
Mo Y.
I love going to Bella Terra, the young lady working was excellent. Today the store was only taking mobile orders for juice, and we went there to order an acai bowl. This is the second time this week that I have tried to order from the Bella Terra store and have not been successful. I know there is a staffing challenge yet, how am I as a customer to know what days I can order from there or not? The hardest part is the young lady working is the one who is the face to your customers, she is the one delivering the bad news, no one else. It's not fair to let a high school kid take on the lack of offerings and ability to service the customers. That should be a store manager and the company's leadership. I will try to go back to place an order next week if the store is open and the ability to select off the entire menu.
meghan P.
I have place order on the app multiple times and the last couple times i have experienced 15-20 minute delay from the promised time. In addition, I feel the juices are not the same quality compared to months ago. I really enjoy Nektar, but have been disappointed last couple times either with drink or service.
Heena S.
This location seems to have issues with quality and speed of service. We only come here if we are already in the area for something else. Normally we go to the Sea Cliff location because they are way better in every way. Today, we ordered 2 smoothies and 1 juice from the mobile app. We showed up 10 minutes later to pickup. There was no one in the store, no line, not busy at all and we had to wait another 15 minutes for these 3 items to be made. The staff was mostly standing around and one girl on her phone. No sense of urgency or customer service.
Siya D.
We go mainly for the juice detox/cleanse kits, which are great. We wish there wasn’t added sugars. The employee at the Bella terra store could use a bit of training to be more polite, but otherwise, no complaints.
Rolando R.
The juices were not ready at the chosen day/time, so I had to make multiple trips to pick it up. The second time I came, the employee could not find my juices, so she grabbed them from the front fridge where people can pick their Juices. Very disorganized.
Roozbeh BargeshadyGoogle
this is not the first time I try Nektar, they were used to be my to go place for green juice and açaí bowl, but recently they do seem not to care about their service, the quality has gone down and they refuse to take any extra step to make customer happy. e.g got to their location 35 mins before they close and was waiting for 5 mins to get greeted and by the time they admitted me to order they mentioned that the window to order any juice has already closed, and they already have cleaned the juice machine, while I could see the juice machine is still there and has not been de commissioned yet. FYI, per their statement they stop serving juice 30 mins prior to closing. not their policy is or this was just an intention to drive me away. so sad that I have to find a replacement for them.
Response from the owner · May 28, 2022
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more and make this right.
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Olivia V.
This is the 2nd time my order was not ready for my scheduled pick up. I had to wait for the juices and they numbered my drinks incorrectly. It does not match with what Nektar recommended. For instance the Skinny Lemonade should be drink #4 of the day but they numbered it #6 for the last drink. Please pass this along for improvements.