Google
I'm so disappointed in my online order. Sent my husband all the way from Palm Coast to get a Nekter Bowl while I had to work. I used to LOVE this place when I lived in Colorado, but this location isn't quite there.
They made my bowl with banana despite my order starting NOT to include banana in or on the bowl, as I have a severe, anaphylactic allergy. They included bananas, and my husband caught it. Then they re-made the bowl and did not include the cocoa nibs that I paid for. I feel cheated and nervous to go back.
Response from the owner · October 26, 2024
We're truly sorry to hear about your recent experience with your online order. Your safety and satisfaction are our top priorities, and we regret that we didn't meet your expectations this time. We would appreciate the opportunity to address this issue directly. Please send an email to [email protected] so we can assist you further.