I was so excited when I saw the coming soon signs for Nekter Juice Bar opening in my city/neighborhood last year! I told friends about it and was determined to help keep them in business. From my previous city (out of state) I enjoyed NJB juices. I’ve been here for cleanses and juices. The açaí bowls look good but those are newer. The store is clean and in a great location. The staff member is usually pleasant, but not usually educated on the deals taking place.
Unfortunately, whenever I have received an offer or promotion emailed or a reward in my mobile app to redeem, this store won’t apply or accept it. That is my main complaint and what is now discouraging me from returning. I’m not sure what the issue is. Once previously they had to give me cash back but were not accommodating this round when I ordered specific small smoothies were advertised as $6. The store associate went back and forth with me saying it would not work. I showed the emails and the qr code in the app. I was charged full price. I ended up just requesting a refund. It’s too bad because I enjoy their health conscious products; but if you don’t plan to use the app or any rewards when buying, go for it and continue supporting. I’m not trying to be cheap. It’s more about the principle of honoring what is promoted unless they don’t participate in any of the chain’s offers. I hope they can figure out what is wrong if a technical or fixable issue. I’ll probably just go back to Smoothie King. I never have any issues applying rewards or offers (which they have many), ordering ahead and not to mention the store hours are longer.
Response from the owner · January 24, 2025
We appreciate your feedback and understand your frustration regarding the issues with our promotions and rewards. We strive to provide a seamless experience for all our customers and it seems we missed the mark this time. We'd like to look into this further. Could you please send an email to [email protected] with more details? We value your support and hope to resolve this issue to your satisfaction.
Been here multiple times, I’ve had the Açaí Banana Bowl, Dragon Fruit Bowl and Açaí Peanut Butter Bowl. All have been great, but I can’t stop ordering the Açaí Peanut Butter Bowl! Clean, friendly service, highly recommend!
Response from the owner · January 9, 2025
Wow, it sounds like you've become quite the connoisseur of our Açaí bowls! We're tickled pink to hear that our Açaí Peanut Butter Bowl keeps calling you back for more. Thanks for the high recommendation and for being a regular at Nekter. We can't wait to whip up your next bowl! 🍓🍌🥜
The smoothies do not have flavor. I ordered the berry and banana smoothie and I was not impressed at all. The smoothies wasn’t blended properly and there was a big chunk of frozen banana at the bottom of the drink and it was disgusting because I kept getting pieces of slimy banana Honestly the customer service isn’t great either. I probably will not be back to either the Hendersonville or Gallatin location because of the lack of customer service in this business. I would rather go to Smoothie King.
Response from the owner · January 1, 2025
We're really bummed to hear about your experience with our berry and banana smoothie. It's important to us that our smoothies are blended to perfection and full of flavor. We also take pride in our customer service and it's disappointing to hear that we didn't meet your expectations. We'd appreciate the opportunity to make things right. Please send us an email at [email protected] so we can assist you further.
The Health Nut Smoothie at Nektar Juice Bar is a standout choice for anyone seeking a delicious and nutrient-packed beverage.
Response from the owner · November 30, 2024
High five for the Health Nut Smoothie love! 🙌 It's great to hear that you're enjoying this nutrient-packed choice. Thanks for making Nekter your go-to for delicious, healthy beverages. Keep sipping the goodness!
We love having Nekter in the neighborhood. Great healthy options and they went out of their way to make our kids feel special. Highly recommend!
Response from the owner · October 29, 2024
We're thrilled to know you're enjoying our healthy options and that we could make your kids feel special. Your recommendation means a lot to us. Thank you for your support!
Service? Great! Atmosphere? Fine. Acai Bowl? The acai bowl I received from this establishment Friday, 10/25/24, goes down as the worse acai bowl I've ever had and I've had my fair share. Hear me out. The presentation was fine. The taste was nonexistent. Just bland and watered down. Even the peanut butter drizzle was watered down. I wish them the best, as it's my understanding that they are new, but if this is the best they have to offer, the future isn't looking bright.
Response from the owner · October 27, 2024
Hi there! Thank you so much for sharing your experience with us. We truly value your feedback and are sorry that the acai bowl didn’t meet your expectations. We’re always striving to improve, and your input will help us in that journey. We hope you’ll give us another chance in the future—we’d love to make it right! Wishing you all the best!
Great smoothie. Was very thick with great flavor. Almost like yogurt, but it never clogged the straw or was a pain to eat.
I do think they are expensive, $13 for a large smoothie is a ton, but the ingredients are fresh and it's delicious and filling.
The restaurant was clean and nicely decorated. Service was fast and friendly.
Response from the owner · October 21, 2024
We're thrilled to hear you enjoyed our smoothie and found it to be delicious and filling. We understand your concerns about the price, and we strive to provide the best value by using fresh, high-quality ingredients. It's also great to know that you appreciated our clean restaurant and friendly service. Thank you for your feedback!
This was one of the best Juice Bars I have ever visited. My family and I picked up a Dragon fruit bowl, an Acai Mango bowl, an Acai super food bowl, and a juice. The presentation was exceptional and everything tasted SO fresh. The atmosphere was clean and inviting and it was located in a wonderful complex. Friendly and attentive service. Can't wait to visit again and try more things on the menu. Thank you Nektar!
Response from the owner · October 8, 2024
We're thrilled to hear that you enjoyed our juice bar and found our offerings fresh and delicious. It's great to know that our atmosphere and service added to your positive experience. We look forward to welcoming you back to try more items from our menu. Thank you for your kind words!
I did a one day juice fast from this place and let me tell you…it was amazing! It is super affordable and the juices are delicious. I did not feel deprived. I stayed full all day! The last juice of the day was heavenly! I will be getting this again!
Response from the owner · September 22, 2024
Love to hear that this was taken care of for you, Andrea! Thank you for the great review. We couldn't be more thrilled! Hope you enjoy your next visit with us!
I had the Açaí Mango Bowl with Pea Protein and a Skinny Lemonade. It was amazing! 🤩 The atmosphere is also great in the restaurant and the food is even better. I highly recommend!
Response from the owner · September 11, 2024
JaVida, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you next time!
So delicious! All fresh made, clean ingredients. Serving sizes are generous.Took my daughter here for the first time, and was able to order one bowl for the both of us with a lot leftover.
I can’t write a review for this place without mentioning how clean the restaurant is. It looks clean, it smells clean, it IS clean! Plenty of seating.
The people who run the restaurant are so welcoming! The lady who put our order in went out of her way to come over and talk with us while the bowl was being prepared.
I will definitely be a repeat customer!
Response from the owner · August 29, 2024
Love to hear that this was taken care of for you, kelly! Thank you for the great review. We couldn't be more thrilled! Hope you enjoy your next visit with us!
I stop at Nekter Juice bar every morning before work. The employees are super kind and the smoothies and drinks are amazing. They also have healthy snacks.
Response from the owner · August 22, 2024
So wonderful, Alisa! Thank you for the kind words! We greatly appreciate it!