305 W Farm to Market Rd 1382, Ste 611, Cedar Hill, TX
4.7
275 guest ratings·252 written reviews
Amon ChanGoogle
So unprofessional. We’ve been waiting 30 minutes for a small smoothie. People that ordered after us received their drinks before us. Told the guy we haven’t received my drink and that we’ve been waiting awhile. Come to find out the guy threw our order away. It’s ridiculous. We’ve been siting in the lobby and you threw our order ticket away???
Response from the owner · July 29, 2024
Hi Amon, Thank you for letting us know about your recent experience. Our goal is to deliver a great experience and we missed the mark. We would love to make it up to you. You can reach the owners (Ricky or Erica Williams) anytime at 469-454-6302. Kindest regards, Erica Williams
Nice pleasant environment service and food I order online often via door dash quality never fails look like I'm picking up at store myself😋
Response from the owner · July 26, 2024
Dear KamGawd, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!
I went in to try it for the first time ordered a regular bowl, there was no other customer inside and two employees it took over 20 minutes no one had brought out my bowl I waited a bit more, but no one came out so I left. Waste of money and time.
Response from the owner · July 19, 2024
Hi Justm.i.a, a full refund has been issued. We would love to have our delivery driver drop off an Açaí Superfood Bowl to you. Please contact us @ 469-454-6302 to make arrangements. Thanks, Ricky Williams
Ordered an açaí bowl and I got something pink. This is clearly not açaí. I have had 1000 açaí bowls and they were NEVER PINK!!! What??? I’m so confused. I DONT recommend this place IF you want an acai bowl. You’re welcome.
Response from the owner · July 17, 2024
Hi Arianne, Thank you for your honest feedback. I'm very sorry we failed to meet your expectations. Your satisfaction is important to us, and we would appreciate the opportunity to learn more about your experience. Kindest regards, __Ricky Williams
Tried the açaí banana berry bowl and green apple detox smoothie, both are great! Service is excellent, everyone is nice and welcoming. Highly recommend!
Response from the owner · July 12, 2024
Briana, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!
Today I stepped out of my comfort zone. Not a huge juicier at all but decided to give it a try. Look straight 10/10 the Green Toxin was on point. It was really good and was ordered on line and delivered to perfection. I’ll definitely be keeping this juice bar in my contacts.
Response from the owner · July 12, 2024
Hello Morris, Thanks for the great review! We are so happy that you are enjoying the Toxin Flush. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.
Jennifer, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.
The place is really nice and clean and the manager provided excellent service. And on top of that they have great açaí bowls and smoothies! 10/10 would recommend!
Response from the owner · July 10, 2024
Jordan,
Thank you for coming into the store and we are very pleased that you had a great experience.
Ricky Williams
Love having this place here! I ordered an açaí mango bowl but got the wrong one, it’s okay! Not sure if they were out of topping. It was delicious anyway.
Response from the owner · July 9, 2024
Madi, sorry for the inconvenience but super excited it worked out. Thank you for the support!
Ricky Williams
Owner
I got the mango açaí bowl 10/10 perfect. The granola was full of flavor and very fresh probably my favorite part other than all of the fresh fruits. the banana and strawberries amazing. Absolutely will return soon
Response from the owner · June 11, 2024
Johnathan, thank you for the feedback, and we are glad we could serve you with high quality.
Ricky Williams
This was my second time visiting this Nekter. I’ve been coming with my kids that way they can play on the splash pad. The customer service and friendliness here is amazing. They always acknowledge you when you walk in. They’re willing to help you answer questions about menu options and give you their advice. Overall, this location is just amazing. Keep up the great work.
Response from the owner · June 3, 2024
Marcelle
We are super excited you had a great experience with us. We truly appreciate the support!
The level of customer service was outstanding. I had the chocolate bowl, which was really good. The staff members were polite and knowledgeable.
Response from the owner · May 7, 2024
Esmeralda, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.