The rating and counts above are store-wide. 59 written reviews mention Smoothies, newest first.
Nina AnitaGoogle
The most bland smoothie. I can barely taste anything. The ladies who work there are really nice. Drank 1/3 and threw away in said trash can outside. Gave 5 stars only for the ladies.
The best place to get a smoothie and be worry free if it’s good for you or not! My favorite smoothie to get is the pb&j smoothie definitely recommend it to everyone I know. I love this location the owner takes such great care of me every time I go!
The best smoothie experience I could ask for. The owner always makes sure my order is correct I love coming here.
Shannon L.
Great bowls and smoothies and we have only had one or two that did not meet Nekter quality. Wish you had smaller bowls available for kids and senior citizens at affordable prices. Thanks!
Adam
I love this location so much they always take care of me and my order. I am in love with the pbj smoothie it’s the best. I order three each week. Esma always takes care of my order and executes them perfectly she is the absolute best and deserves the recognition. She would call me and make sure my order is correct and makes sure they taste great when I order each time. I’ve never had such great service anywhere else definitely makes me comes back.
GregGoogle
My fiancée purchased a smoothie bowl from here, we were both looking at the health booster shots while waiting in the lobby area, but we decided not to buy any after hearing about the price of them, we put them back after we were done looking at them. After my fiancée got her smoothie bowl, we left and were sitting in my truck. The employee comes out on the phone with someone, approaches my fiancée in our vehicle, accusing her of stealing one of the shots. Extremely insulting & humiliating. My fiancée exited our truck, showed the employee her purse to prove she didn’t steal anything. If your business is so worried about the shots being stolen put them behind the counter! & don’t approach your customers vehicles accusing them of stealing! Bad first impression, last time we are doing business here.
Response from the owner · July 27, 2023
Hi Gregory, I would like to extend my sincerest apologies for the distressing experience you and your fiancée had during your recent visit to our store. We deeply regret the incident and want to assure you that this is not the standard of service we strive to provide.
The behavior exhibited by our employee was entirely unacceptable, and we understand how frustrating it must have been for your fiancée. There is no excuse for such an approach, and we are truly sorry for the negative impact it had on your impression of our business.
We completely understand your frustration with the situation, and we take full responsibility for the mistake made by our staff. We must emphasize that this incident was not in any way a reflection of our values or policies. We do have security measures in place due to recent theft incidents, but it is never our intention to make our customers feel uncomfortable or accused without merit.
Rest assured, we have taken immediate action regarding this matter. We are conducting additional training for our employees to ensure that they handle situations with sensitivity and respect. Furthermore, we are reevaluating our security procedures to find a more customer-friendly solution that doesn't compromise anyone's experience.
Your feedback is invaluable to us, as it helps us recognize our shortcomings and implement necessary improvements. We truly hope you will reconsider and give us another opportunity to make things right. We assure you that your next visit will be a completely different and more pleasant experience.
Please accept our deepest apologies once again for the disappointment you experienced. If you have any further concerns or questions, please don't hesitate to reach out to us directly. We are committed to making amends and ensuring your trust is restored.
Thank you for bringing this matter to our attention, and we genuinely hope to have the chance to welcome you back soon.
Warm regards,
I typically love Nekter but the service at this location was extremely slow when I had 2 people in front of me. It took them 20 minutes for an acai bowl and a smoothie. The smoothie was made way before the acai bowl so it was almost fully melted when I received both items.
Response from the owner · July 14, 2023
Hello Fiona,
I sincerely apologize for the unsatisfactory experience you had yesterday. Please know that your satisfaction is of utmost importance to us. I genuinely appreciate your feedback, and rest assured that I will personally address it with our team. Our goal is to deliver nothing short of exceptional service during your next visit. Thank you for taking the time to provide us with your valuable input.
Warmest regards.
This place is great awsome atmosphere great customer service awsome smoothies & bowls live the mango delight smoothie that’s a fav. Give them a try you won’t be disappointed !!💜🙌🏾