I don't do healthy food often and tried this on a whim. Glad I did because what they sell is delicious! Friendly staff, clean environment and like I said, the food is delicious. Go get you some.
Terrible customer service. Went there with friends and we had to wait for 15 minutes to even be greeted by an amployee. They have a bad habit of getting orders wrong and doing nothing to correct it/redeem for it even when the customer points out the mistake to them. Their protein bowls are good, it’s the customer service that sucks!
The smoothies here are always fresh, tasty, and made with quality ingredients. The menu has a great variety of options, from fruit blends to green juices, so there’s something for every mood. Everything tastes natural and not overly sweet, which makes it feel like a healthier choice. The place is clean and has a nice, welcoming vibe that makes it easy to stop by for a quick drink. It’s definitely a spot worth visiting when you’re craving something refreshing
PROs: Ok location. The cashier was kind. Dragon Fruit bowl was good and was presented nicely but I was unable to finish it.
CONs: Parking is tight and next to Chik-fil-a. Unwelcoming vibe as there was only 1 table with 4 chairs, unclean. Pineapple & strawberries was bitter.
Unlike other Nekter establishments I visited, this place was not clean. And I was the only customer, there's no excuse why this place is not clean. The window to the prep area was small and unable to see how or who was making my order of Dragon Fruit bowl.
Both times I have tried this place, I have placed online orders, and still waited over 10 mins to even be greeted by an employee from the back. Both times the staff was not friendly. The bowls are decent however I won’t be going back because the service and wait times are terrible, even when ordering ahead.
I have been here 3 times. 2 of the times I had the same person who was terrible! I quickly wanted to know which of the bowls didn’t have bananas as I am allergic so asked her. She proceeded to give me 2 different options that both had bananas. She is rude with absolutely no customer service skills and when I said “those look like they have bananas” she said “oh”. The food itself was even better when she wasn’t there. The quality place truly depends on who is working.
Truly depends on who is working. Sadly the individual that I have had the last two times isn’t the most pleasant of person to deal with. I asked here why the cup wasnt filled up and that it looked like the portion size would have fit in the mini. All she said was that it was three scoops. My wife got the same size and hers was filed up as it should have been.
Wow, this place really needs some help! It's Saturday. I just came in here for the first time ever to give it a try, as ive been curious about it for awhile!
I walked in, and while there was a couple sitting at the only table in the place, there was no one standing at the counter. I assumed the blonde girl in the back must be there alone, as she was busy making orders. She made eye contact with me 2-3 times and did not greet me, wave, smile..nothing. As I waited at the counter, I began to wonder if I was even in the right place because as I said, this was my first time in. A line started to form behind me. It had gained an additional 5 people. I stood there for about 10 minutes before she came out and finally took my order.
When she came out, she quietly said, "What can I get for you?" Without looking me in the eyes, apologizing for the wait or anything. I gave her my order which was the Waffacado and a small Glow Getter Smoothie. She informed me they didn't have the Waffacado. (Fine, people run out of things, I get it. It must be good!) So I ordered the Berry Shortcake instead. Then she said they were out of the collagen for the smoothie and I didn't want to hold up the line so I just told her to make it without it.
Once she took my order, she went to the back and made 3 order ahead orders while I waited for mine. Those 3 orders were from 3 of the people in line so I was almost the last one in there.
She finally went back to make my order, and it took less than 10 minutes to make from the time she started on it. I was waiting in there for 30 minutes or more total.
When I left I saw the name Lucy on my receipt. So I'm guessing that was the girls name. I would say that I felt bad for her being the only one in there, but I truly and genuinely cannot say that because she did not greet a single soul, nor did she smile even one time. And trust me, I know because I'm not one of the types of people who burries my face in my phone while I'm waiting. I observe everything. And this girl had ZERO customer service skills.
A smile, a laugh, an explanation of her running the store on her own, an apology for the wait time, words of encouragement to "hang in there" or "bear with me" would've gone SUCH a long way. She looks young so maybe it's her first job or something, but making people feel welcome in your place of business is extremely important, and that was simply not accomplished here.
Food is amazing and for the price you can't make it at home. My only complaint is staff has just stated at me every time I've walked in when the store is empty. No greeting, no suggestions, just not friendly at all.
Favorite place to get a healthy meal. A great selection of ready-made juices or build your own smoothie bowls that I would never be able to make myself. The healthy yet tasty choices make this place all worth visiting. I like the option to grab and go. The Staff has always been knowledgeable and helpful when I visit. Keep up the good work!