Smoothie was delicious and ready when I arrived. The app is super easy to use and I like getting rewards
Esther F.
Love Nekter. The smoothie bowls taste great and are always ready when I arrive
Delaney S.
Favorite açaí bowl place! Always on time and so good every time :)
Jarah V.
It was wonderful. My bowl was perfectly made, ready on time, and the staff was very friendly.
shaunia hughesGoogle
I patronize this business several times a week and today I placed an order online and had my boyfriend pick it up and bring it to me while I was at work. Upon arrival he refrigerated it for me so that I could eat it in between clients. However once I went to eat it the apples were brown and not appealing. So I waited until I got off work and brought it back so that they could remake it. When I arrived I explain what happened and ask if it could be made over. The first young lady said it could. Well when she went to the back I guess her co-worker Sahara had an issue with what I was requesting and was unwilling to accommodate me. I originally didn’t want my money back, but after her passive aggressive remarks and nonchalant behavior towards my concerns I asked for my money back. At the end of the day these fruit bowls are expensive and it should be fresh fruit every single time! I’ve never had an issue ever with quality or customer service, however today Sahara was very unprofessional and could have handled the situation better than she did. I wasn’t asking for anything other than what I paid for! Do better Nektar with your staff and making sure customers are happy! Had my order been correct from the start I wouldn’t be here writing a review. I’m pissed bc I really wanted that bowl!
Response from the owner · May 9, 2024
Hello Shaunia
Sahara is an excellent employee that has been with us for over a year. After speaking with her and reviewing the tapes, I am appalled by how you treated her. The order was picked up 5 1/2 hours before you came back in. Pick up was 1 pm and you returned at 630 pm. I do not expect that the fruit will still look good after that amount of time. Despite this, you were given a full refund and also given the option by her to remake it. The situation was handled correctly and professionally!
Sarah, owner
i really love the food from here and the quickness of it all!
Ron M.
I wasn't acknowledged when I arrived to pick-up an online order. I was in the store for approximately 10 minutes.
Lucia T.
Great
Lisa M.
I love Nekter and it’s always my post workout meal. I split a bowl and take it with me to lunch the next day. Today’s bowl was not as good as it usually is. It didn’t have a firm texture. It was super runny and light on ingredients. I’m sure it’s an anomaly as I have rarely had problems before. I will be back.
Tom N.
Overall it was good. I felt that my açaí was soft or more melted where it is usually very solid.
joel O.
Everything was wonderful, please bring back the raspberry bowl!!
Lisa M.
order was ready ahead of schedule, employee had a nice attitude when i came to pick it up! thanks!
Michelle C.
Great
Brandy W.
Love Nekter
The app is easy to use and the bowls are healthy and delicious
Linda M.
Eh I like the bowls better than the smoothies. I also wish I was told about the app the three times I ordered prior.