Guest reviews

Fresh Juice reviews · Nekter Juice Bar - Surprise

14345 W Bell Rd, Surprise, AZ

4.7

684 guest ratings·387 written reviews

The rating and counts above are store-wide. 18 written reviews mention Fresh Juice, newest first.

Kelly C.
Always have a great experience with this Nektar Juice Bar
Lori T.
Always consistent and quality juices, smoothies and bowls! Professional staff and prompt service.
Kay R.
Juice and açaí bowl tasted way too Powdery.
Jennifer O.
Nekter Juice Bar is my go to whenever I need a quick nutritional boost.
Becca SmithGoogle
I love this location so much. The juices & smoothies are amazing - great if you are looking for a healthy option! The owner is also a wonderful woman. Highly recommend!
Response from the owner · October 26, 2024
We're thrilled to know you're enjoying our juices and smoothies! It's great to hear that you appreciate our healthy options. Your recommendation means a lot to us. Thank you for your positive feedback! Thank You Becca!!!! I Appreciate you!!!!
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Mindy RiveraGoogle
I LOVE THIS PLACE.. I have never had any issues with any of their stores. The people are always friendly, the quality of the juices/ bowls are always PERFECT. I recommend this place to anyone that enjoys a clean treat.
Response from the owner · October 18, 2024
We're thrilled to hear that you enjoy our stores and our products! It's wonderful to know that our team's friendliness and the quality of our juices and bowls have met your expectations. Thank you for your high recommendation and for being a valued customer.
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Mike FischerGoogle
Don't try to go during business hours. Showed up at 5:45PM to pick up a premade juice and the doors were locked and the girl inside just simply shook her head at us through the window when we knocked on the door and grabbed her register and walked away. We made almost a half hour drive specifically to get this juice cleanse only for a rude employee to blow us off.
Response from the owner · October 18, 2024
We're truly sorry to hear about your recent experience. It's important to us that our customers feel welcomed and receive the service they expect. We'll address this issue with our team to ensure it doesn't happen again. Thank you for bringing this to our attention.
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Daniela H.
Juice is never consistent.
Gabriel L.
Really great! I ordered on the app and picked up my juice. Made perfectly and delicious. Thank you!
Marina J.
Great! The associate was very nice and the juice was delicious as usual
Jules S.
Hi Sydney! I frequent your location often and normally my experience is nothing but smiles. Yesterday morning I picked up my drink before starting work around 945. When I arrived home I wasn’t satisfied with the taste of the toxin flush and went back to the store to have it remade when I had my first break (around 1115). Upon entering I walked to the front where your employee just stared at me (blonde girl did not catch her name).no greeting or anything. I proceeded to let her know my juice was very Apple heavy and I couldn’t taste the extra ginger requested . She then stated “why are you just bringing it back?”. No apology or acknowledging my concerns just solely focused that it took over an hour before I came back. I have a whole job to attend to and came when I had the first chance to step away. Her energy was very off putting and her co worker (wearing glasses, red hair) proceeded to make the replacement. If you could provide some coaching on how to better address these situations with Her that would be helpful. Have a great day!
Sabrina O.
Ordered a large juice, got a medium. Didn't have time to come back and correct it
Tyshanna B.
I always have a wonderful experience at this location. Everybody is so kind the juices/bowls always tastes amazing. Plus quick service.
Rae ofSunshineGoogle
Excellent “food” & drink. Nourishing. Filling. A bit pricey but far less expensive than dealing with health issues down the road. 100% worth stopping in and slowing down for that nourishing and life-giving juice 🥤 or smoothie.🍌🍯🥜🍫 Let’s be real, even the healthiest of smoothies have total-indulgence taste potential.🫶🏽
Response from the owner · August 18, 2023
Greetings Rae, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!
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Michelle YanceyGoogle
I love their juices, smoothies and acai bowls. I think the bowls could use more toppings, I don't mean more variety, just more volume. The ratio of blended acai and whatnot to the actual slices of fruit and toppings is very underwhelming in my opinion. Nonetheless, they are still delicious! Service has always been fine. Nothing over the top, extra mile kinda customer service, but I've never had an ill experience with a foul mood or rudeness. Everyone I have encountered has been kinda "meh". Like they're just getting their job done. Fine with me! The Mgr was also very informative during my last visit, about the juice cleanse options and wasn't pushy when I decided to go with a more affordable route for myself. She was helpful and nice. ✌🏻
Response from the owner · September 13, 2023
Hi Michelle, We are grateful and appreciate the time you took to leave your review. We truly appreciate your recommendation in regards to the bowl toppiand will work hard to continue going above and beyond! Please reach out to us with any additional questions or comments! See you soon!
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