3260 South College Avenue, Unit 130, Fort Collins, CO
4.7
1,418 guest ratings·1,052 written reviews
Nicole T.
Everything was great! This was my first time, and I will definitely be back.
Michelle B.
Some folks provide service better than others but that happens everywhere. No one has ever been rude or anything like that.
Lauren E. BridgesGoogle
I was in today for the first time and waited an hour on my smoothie bowl. Initially I was going to leave a bad review, but I won’t. Instead, I decided to leave an honest review.
-I watched 3 Karens talk down to your staff of 2 young girls during the rush today. They held it together so well. Even though I could tell one of the girls was trying not to get upset, she did her best. To the owner: you have a good set of girls running the counter but you need MORE STAFF. and maybe prep your food better so they aren’t having to do it all in the moment. If things would have escalated between the ladies and staff, I was prepared to intervene. I won’t watch someone be mean to those just doing their job.
- the smoothie & parfait bowl we got was so good. Like REALLY GOOD. So bc of this, I will be back. But I’ll only order online from now on so I don’t have to wait an hour in store.
Hopefully you guys get it sorted out.
Sabrina - your people are hopelessly understaffed and running more than 45 minutes behind on my order. Either staff appropriately or allow people to cancel orders when they find out how behind the staff are. You are not being kind to your team. Bad management.
Today is a warm day on a Sunday, and there are only 2 staff members working. My partner waited an hour and a half until he decided to get a refund. Yet he couldn't. He has to email a manager, because there was no manager. There were over 20 people requesting refunds after waiting an hour and a half as well. I imagine people are still waiting and still requesting their refunds as I write this.
This is 100% the manager or owner's fault for understaffing the location so horrendously. The staff are teenagers. There is no reality in which two 16 year olds should be working a busy Sunday shift without a manager on duty at the very least. As with most bosses, they're skimping on labor costs to maximize profit. Do better.
My experience with the employees was great. They are very helpful and exhibit stellar customer service. I will say in the past few visits I have experienced a busy store with long wait and few employees. I realize the process of making fresh healthy foods can take some time, but maybe having more employees on staff for morning shifts would be helpful as that seems to be a busy time.
Jules L.
The employee was welcoming and service was quick!
Jim R.
Good drinks. Nice friendly service.
Walter S.
Excellent product and efficient service. Thank you!
Tracy M.
Excellent! Great staff, very friendly. I've been in twice over the last two weeks and it was wonderful across the board. I placed an online order on the app and it was ready just as I walked in the door. Thanks for being in Fort Collins!
Jessi W.
Good
Cara V.
Great online ordering platform. Speedy order fulfillment and delivery. Tasty she unique options.