I’ve been going to Nekter for a few years now and I LOVE their juices, smoothies, açaí bowls, everything. The prices are a little high but I don’t mind paying because that’s about the standard price for other places. However over the past few visits each time my experience is worse. I usually order ahead through their app and when I get there to pick it up, I have to try and get someone’s attention to help me. There’s usually around 5-6 people working (at least when I’ve been there) and they’re too busy talking to each other, with their backs turned, to greet any customers. It’s usually loud in there because of the blenders constantly going so it’s hard to get their attention by saying something. I’ve waited upwards of 10-15 minutes before someone finally asked me if I needed help. After waiting, they’re nothing but rude and act like you’ve inconvenienced them for coming in. I understand that working in any kind of food service/ customer service is stressful, especially during these times. But these employees hardly do the bare minimum, and I leave feeling like I wasn’t welcome in the first place. I recommend going to Vitality Bowls around the corner. Amazing employees, fantastic rewards system, and their smoothies and açaí bowls are consistently great! Plus they’re cheaper and have just as quality (if not better) ingredients.
The staff were very nice and welcoming. I ordered and acia bowl and they made it very fast. This is a good place to come for a quick bite especially if you are in a hurry.
I had the dragon fruit bowl, it was really good. The smoothie my brother had was not good at all, tasted like doggy. The girls behind the counter, the blonde one with big eyelashes was not excited to be there, and was rude when we told them they forgot a smoothie of ours.