Thank you for taking the time to share your feedback of your recent experience at our store. We are sorry to hear that we did not meet your expectations during your visit, and apologize for any inconvenience caused. We strive to provide exceptional customer service as well as deliver all orders in a timely manner, and it is clear that we fell short on this occasion. We understand that the initial delay and lack of communication were frustrating for you, and we want to make things right.
Please reach out (
[email protected]) and we are happy to look into this with you.