Nekter Juice Bar - Jacksonville Beach

Never get extra ginger …

Your new app is much improved!

I ordered online and it was ready when I arrived and the protein smoothie bowl itself was fresh and very good and satisfying

Overall I love the experience. My only complaint is with the phone app having auto tipping as the default. I feel like the whole tipping assumption is being pushed on the customers. Tipping was originally put in place for waiters & waitresses to help offset their below minimum wage pay. But now it feels like it's being used as an employer extra benefit. I am known for big tips with the waiters & waitresses, but only when they are spending 30 minutes or longer waiting on me to give a great experience. Please help me understand why the tipping is being a big part of your app?

I had a simple order of a shot. Got there around 4:20 p on a Sunday after placing an online order. After waiting about 5 mins with no one around after I entered the store, associate asked if she could help and I let her know I placed an online order. She said she didn't see it but pulled it off the receipt machine. She struggled to make a shot, the juicer was clogged, she stuck her finger in the slot while the machine was on just to get juice to come out. She eventually took the machine apart and threw away the discards...but drinking juice after she stuck her finger in the juice slot was very concerning foe me even if she had a glove on. Needless to say, my order was not ready as promised and I had to witness a lot of finger plunging in a juicer.

Overall I love the experience. My only complaint is with the phone app having auto tipping as the default. I feel like the whole tipping assumption is being pushed on the customers. Tipping was originally put in place for waiters & waitresses to help offset their below minimum wage pay. But now it feels like it's being used as an employer extra benefit. I am known for big tips with the waiters & waitresses, but only when they are spending 30 minutes or longer waiting on me to give a great experience. Please help me understand why the tipping is being a big part of your app?

Placed my order at 12:36 for one smoothie with no crazy add ons. Waited until 1:25 for my one singular smoothie. Had to ask twice if they remembered or were working on my order. Other patrons that came in after me had orders being prepared before my order was started.

Favorite juice/smoothie place!!!! Service is always great and the ingredients always taste fresh!!! 10/10

Favorite juice/smoothie place!!!! Service is always great and the ingredients always taste fresh!!! 10/10

Online ordering was quick and efficient. App is easy to use and order was ready when I arrived.

Not enough people working. The two that were seems overwhelmed but still helped me in a timely manner.

Amazing!

I ordered online. When I arrived, the workers were busy in the back and there were customers waiting, so I just sat in the pickup area. I waited 5-10 minutes before anyone spoke to me. They were busy making and serving orders. But, when someone did ask me, my ordered was already prepared in a refrigerator.. so I waited for no reason. If it had been out on the counter, I could have picked it up and left. Overall, everything was great.

Sydney is great. Always friendly and strives for a good customer experience. Thank you.

Came here for the first time today. Staff was nice and the smoothie was good, but there was plastic in it this was not the only piece it was the only one big enough to take a picture of. I did call and let them know so hopefully no other customers find it in there drink today.