Açaí bowl reviews · Nekter Juice Bar - Jacksonville Beach
4142 3rd Street South, #4142, Jacksonville Beach, FL
4.7
923 guest ratings·694 written reviews
The rating and counts above are store-wide. 99 written reviews mention Açaí Bowls, newest first.
Quinn ZhangGoogle
One time, I walked in around 4:30pm and was informed the juice bar was closed. Well…but it says they don’t close until 5:00pm. Also, I placed an online order today for pick up. They not only gave me the wrong thing, but the fruits taste like it’s spoiled. When I called to get a refund, the girl was rude and said the boss told her the bowl is fine that’s just the way it should be. Well…I’ve been to that store so many times and I know what the açaí bowl should taste like. No refund and really bad customer service.
Response from the owner · August 15, 2021
Jiaxin Zhang,
First, I want to apologize that it has taken this long to respond. No excuses, just my sincere apology. Would be you so kind as to tell me the date of your visit when you were told that the "juice bar" was closed? I have the ability to view all the activity for everyday and this way I can make sure that the employee that was on duty is properly instructed on the our closing protocols.
As far as the "ill tasting bowl", I'm happy to refund your purchase. Please tell me what bowl you ordered and I'll place a gift card for that amount in our register with your name on it.
Again, my sincere apology for the lack of customer service you received.
Dan Gimbel
Owner NJB
There’s way better juice bars in the area than to pay $10+ for a skimpy bowl served with no customer service
Response from the owner · December 19, 2023
Thank you for your review. We sincerely apologize, We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, We are under new management now and we hope your next experience is a 5-star!
The bowls and juices are delicious, but I have had several times where I have placed an order for pick up on my way to work and when I arrive no one is up front and my ticket is still sitting on the printer. The usual response from the employee is "okay, well it looks like your order just printed so it'll be ready in a minute." The first time this happened I was understandable and patient, but the second, third, and fourth time this happened I was less than understanding and patient. The point of ordering ahead is so you don't have to wait when you arrive to pick up your stuff. I feel as if this issue could be solved by putting a printer in the back, where the employees seem to stay when they are not busy.
Response from the owner · February 5, 2019
Haley , thank you for your review. We are sorry to hear about your longer than anticipated wait time! We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
Great service, delicious bowls juices and smoothies, a bit pricey but you get what you pay for, excellent ingredients!! And sweet atmosphere, highly recommend
Great juice bowls and smoothies. Love the Acai peanut butter bowl. Even the healthy ice cream still tastes good. Order online in advance for a quick pick up.
Response from the owner · December 7, 2018
Stephanie thanks for the great review and tips! Hope to see you again soon :)
I came here for the first time today and tried one of their Açaí bowl with some almond butter. (Yes, I splurged some with the almond butter...) OMG, I have to say this bowl hit the spot! It had bananas, green apples, strawberries, and some crushed granola. The atmosphere is clean and the staff were lovely.
Response from the owner · October 17, 2018
Brittany, we're so happy to hear you enjoyed your bowl! Can't wait to see you again soon :)
Delicious smoothies and fantastic customer service. Ive had their vanilla charcoal ice cream which is delicious. I've also had the greenie juice, the berry banana burst smoothie and the mango delight. My next visit will be for an acai bowl. I highly recommend a visit!
Just tried a ginger lemon shot today. If you like ginger you mave to try it. It was awesome.
I tried the banana berry acai bowl today. It was a little bland and was something I ate for the nutritional value vs the taste and experience. I was recommended to try the mango one by a co worker. I'll try it out and update my experience.
Response from the owner · May 24, 2018
Juan thanks for the kind & informative review! We are happy you've been satisfied with our offerings and that our team has been able to take such great care of you. Can't wait to hear how you like our Mango smoothie :)