3620 E Highlands Ranch Parkway, Highlands Ranch, CO
4.6
2,042 guest ratings·1,488 written reviews
Lauren C.
Order was great! Thank you!
Mim L.
I love the specials that you have throughout the week, I.e. $5 Friday smoothies, etc.
Samantha G.
Experience was good overall, but there should be a better system for refunds other than the manager eventually getting a note to refund at their earliest convenience.
I had ordered in store and at the last second of paying, I remembered the promotion of buy one, get one half off. I asked if the cashier could cancel the order and re-ring it up with the offer. I was told she could refund, but that the offer was through the app only. I said that I’ll order through the app and asked her to refund, to which she agreed. After a moment, I noticed she wasn’t doing anything with the computer to refund me and I asked again if she would refund me. She said that she personally couldn’t and that she would leave her boss a note to refund me. I asked when this would be taken care of, to which I was told when her boss gets back in town a few days later. I asked, “How would I know if her boss received the note and whether the refund was taken care of.” The employee assured me that everything would be take care of and gave me the owner’s business card.
I believe the cashier did the best she could, but the system to refund should change to where the customer can be taken care of immediately.
Rose S.
I placed a pickup order and 30 minutes later (10 minutes later than ready by time) my drink still wasn’t ready, but people behind me had received theirs already. I ordered the green apple detox with ice, no add ins, no customizations. Not pleased with buying a drink and adding a tip when I never received my order.
Greg L.
Our most recent visit was fantastic and The best bowls we have had from your location. You offer such a high quality product and we love eating with you.
Traci N.
It was very good and I love love love the protein bowls with the peanut butter so much! Thank you for your time
Elsa L.
Sanitary wise, the worker who uses the computer has their gloves on but then goes to make food with the same gloves that they just took cash and credit cards with. It has happened multiple times there and always makes me question going to Nekter.
Stacey O.
I like the smoothies and bowls but they are expensive.
Kris H.
!
Rebecca H.Google
The staff was incredibly rude. I witnessed one staffer snickering and pointing at my friend. She then began whispering to her coworker. We are customers -- not laughing stocks. The products, which are high quality, cannot possibly compensate for such blatant disrespect. I don't want to patron a business in which I feel unwelcome.
Response from the owner · February 25, 2022
Hi Rebecca, My apologies for the experience you had at my store. We pride ourselves on friendly service which I often hear from my customers. I definitely would like to get to the bottom of this. Can you please let me know the date and time this took place?