The staff at Nektar Arrowhead was great and my drink was perfect!
Anna KolakowskiGoogle
I've always loved Nektar until now. I came in 15 mins before closing. They charged a women for a juice when their juicer was closed?. I guess because I was next in line, they had to take their frustrations out on my order. They slapped together a bowl for me and did it completely wrong and not how I had asked. I asked for a Acai peanut butter bowl with their green tea metabolism boost and extra banana slices and a scoop of peanut butter on top. They didn't blend my bowl correctly. So I'm left with chunks of strawberries and ice. Tasted flavorless and depressing. I didn't get my extra banana slices and she forgot the scoop of peanut butter. I had to ask for that which is why you see it in photo. I then wanted to know if she included my green tea metabolism that I requested. She proceeded to tell me that they haven't had that even tho I ordered it yesterday? I have also been ordering it through the uber app. Which charges $2 extra for it. So you're telling me, this whole week I've been charged $2 extra for each bowl? And never had it inside? She looked at me funny and asked the guy who looked new. And he was so sure we had it. Then told me they didn't. Which is frustrating. They need to fix their option through the app then. Because I've been paying $18 for a bowl that should have been $11 - $13... here is pictures of my bowl! She didn't put enough in it so it's super low and everything was just thrown in it. I'm used to their nice presentation. But this was just sad overall... I haven't eaten much this past week and their bowls are the only thing I could keep down. Today I was really looking forward to it since I haven't eaten at all. :/
Response from the owner · March 6, 2024
We wish that we could have fixed your order for you, Nom and are so sorry for the inconvenience here. We will speak with our team members and ensure we make it right, if we accidentally left something out and are made aware of the shortfall. We hope we can redeem ourselves on your next visit!
Always a great experience and great quality smoothies!
Mary L.
It’s always the best!
Juan M.
Nektar bowls made perfect. Online order pick up time was set perfectly. Customer service great
flo rodriguezGoogle
I always place my order for pick up. It's ready in 20 min. Customer service 🙏 welcoming is always pleasant. These bowls last two days for me! I just wish it was all organic. I love this Nekter juice bar!
Response from the owner · March 6, 2024
Hi Flo! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.
Drink was about 20 min late but that isn’t the norm and staff was apologetic.
Biagio M.
I placed a mobile order at 4:50PM and arrived at the time it said my order would be ready (5:05PM) but my order hadn't even been started. The order print out hadn't even been touched. The store wasn't busy, so I'm unsure if my order was ignored or if the order didn't come through right away.
Alejandra R.
Always great.
Jamie D.
excellent
Lisa F.
Great. Love Nektar and everything I’ve gotten there
Christina S.
Always friendly and always have my order ready.
Berenice A.
Mobile ordered and this location was out of basically the entire menu. Order did take awhile and was not by the promised time but it was busy