Guest reviews

Fresh Juice reviews · Nekter Juice Bar - Cypress

9915 Barker Cypress Road, Suite 165, Cypress, TX

4.4

427 guest ratings·347 written reviews

The rating and counts above are store-wide. 49 written reviews mention Fresh Juice, newest first.

Christian ArteagaGoogle
Yesterday morning I went to try this green detox juice and just taste freaking great yes even though I didn't have Debit nor Credit card customer service will look pretty decent I hope I'll try this again tomorrow I'm definitely going to recommend going there helping me lose the weight off and it showed immediately something cash is not a big deal at least you try to help me out.
Response from the owner · December 17, 2020
Hi Christian! Thank you for sharing your positive review! We're happy to know that you've had a great experience with us and look forward to your next visit. If you haven't done so download our Nekter app! It allows you to order and pay ahead of time to make it more convenient :)
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Alyssa GarciaGoogle
i love this place! i never tried juices before but decided to give it a try. the management and the customer service is super great and the ambiance is very nice and chill. i believe they scored a great place/location, it’s exactly what the townelake boardwalk needed. the manager nicolina really took care of me and gave direction on what juice to get since i never tried it before. awesome!
Response from the owner · December 14, 2020
Alyssa, thank you for your 5 star review and feedback :) We are very excited to be in the area and are glad to hear you feel the same. Be sure if you haven't done so to download our Nekter app to earn points and rewards towards future orders. See you back soon.
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Racquel BGoogle
First time in the store I wanted to try a juice cleanse. Ordered and paid about $48 , noticed there was a gift card deal buy $50 gift card get $10 card free. I asked the lady if I could just get the gift card instead since was already almost spending $50. She said no you can do it the next time... she must not know that there may never be a next time due to bad customer service. I juice frequently it a shame a new place in the area would be like this. You would have to know I was going to return if I still had a gift card. Not sure who the management is here
Response from the owner · December 10, 2020
Hi Racquel, I am sorry to hear that you had this experience at our location. It seems like there was some miscommunication when relaying our policy regarding the bonus card and I will speak with the employee to ensure this doesn't happen again. If you could email [email protected] I would love to make this right.
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T LewisGoogle
Went in the Boardwalk - Townelake location yesterday to check it out and it was about 5 people behind the counter and no one offered to help me. Someone walked in behind me and the owner came out and went straight to them to offer assistance. I love juices and live in the neighborhood so I was excited to see them open, but if they aren't willing to help everyone who comes in I'm not giving them my business. I won't be supporting this business.
Response from the owner · December 8, 2020
T thank you for bringing this to my attention. As the owner I want to apologize for the lack of customer service you received. I do value everyone that comes into our store, and I would never intentionally ignore a potential customer. If you could please email [email protected] I would love to have the opportunity to make this right. Best, Andrea.
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