The rating and counts above are store-wide. 105 written reviews mention Smoothies, newest first.
Giovanna BialeGoogle
It is the best place to go for a refreshing drink or food, the best costumer service ever! So much love shared in that place 🥰 specially from Steff she’s the best making the smoothies and açaí bowls 🌟✨
Response from the owner · February 21, 2022
Giovanna, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!
Favorite smoothie place ! Angela is very attentive and everything tasted great !
Response from the owner · February 21, 2022
Hello Alexa, Thanks for the kind words! We're thrilled that Angela left such a great impression! We hope to become one of your favorites. See you next time!
Such a nice staff, they greeted me so nicley. It was my first time and Angela helped me pick the right smoothie for me. I would definitly go back, one of the best smoothies Ive tried.
Response from the owner · February 21, 2022
Francesco I Love to hear that you were taken care of! Thank you for the great review.
This place is killing Smoothie King. I go here every day sometimes twice a day. 3 times one day. I can’t help it it is good. I would go more often if cash was accepted. I also would like being able to make special requests when ordering in the app. It’s very inconvenient to order in app then have to call to ask that my smoothie is thick and not runny. Most of the staff remembers me which I love but then today my ordered tasted off ( I sub coconut water all the time and I think they missed that request cuz it tasted like cashew milk). I love the bits of real fruit and veggies. My doctor told me I had high blood pressure and some of these smoothies have just what I need to help get it lowered. I never thought I’d be a smoothie person but this place is awesomely delicious.
Response from the owner · September 23, 2021
Hi Cerissa, I love to read such great reviews that come in and appreciate your feedback as well. I want to thank you for being a loyal Nekter customer and I'm so happy to hear you are taking advantage of our app. I have passed this along to the team and let them know to thoroughly read each order to make sure the correct substitutions are blended together. I will also send in a request to potentially add a special request section to our app! Again thank you for the five stars and feedback. See you back soon!
This place is always a hit or miss. I always order a small 16oz Berry Banana Burst smoothie. The teenagers working there are often unprofessional and unfriendly- they gave me a larger size when I specifically asked for a 16oz smoothie. The quality of the smoothie always depends on whose working there that day. I went today and my smoothie tasted horrible- like blueberries and water. I would like to keep coming here as it is close by to my house but I would like the quality to be more consistent.
Response from the owner · July 6, 2021
Natalie, I am sorry to hear that your expereince at our Katy location lacks consistency. I have passed this along to the Katy team and will make sure it is taken care of. If you could please email [email protected] I would love to make this right.
3rd time trying to give this place a try, unfortunately all 3 times either the customer service was bad or the actual product wasn’t made properly. Also, as I walked in w/o a mask (I know, gasps) two employees started yelling to put one on, mind you I was in the middle of the store more than 6ft apart where two other guests were sitting closer to them w/o a mask, but hey they are at a table so it makes it ok (make it make sense) my husband explained to them he would gladly put one once he would approach the counter. They were Very unprofessional. We were there as a paying customer, supporting a local business and were treated poorly. Nonetheless, we still made a purchase, but very disappointed with the quality of the smoothies. Third time is a charm, and after being treated rudely, this will be our last time.
Response from the owner · May 17, 2021
sarah, we're disappointed by your feedback. We'd appreciate the chance to go over your concerns and appropriate solutions so please contact us at [email protected]. We're confident that we can turn your experience around, and we look forward to getting corrected.
They are a real juice bar, not just smoothies, but great juices. They are busy and I can understand why. It's the real deal.
Response from the owner · April 29, 2021
Danielle, Thanks for the great review! If you haven't done so be sure you download our Nekter app to allow ordering ahead and to earn points towards future orders :)
terrible service, subpar smoothies. came in with three friends and it took longer than fifteen minutes to get my SMALL smoothie. then, my two friends got theirs ten minutes after me, and my other friend is still waiting for her bowl after 30 minutes. for the prices they charge, the workers should be way more apt to blending pre-cut fruit together. plus they moving at .5 speed and called me the wrong name (i’m convinced this was personal). smoothies were good, the only reason why i’m not giving it two one star. açaí bowls taste like water and strawberries. never coming back lol
Though the smoothies and bowls are DELICOUS, the service and system leaves something to be desired. After placing a rather large order online and being told me order was ready, making the stop on somewhat of a time crunch, I come to find that the system never received my order and had to begin making everything from scratch. That is in spite of the fact that the online order was deemed prepared. Also, because of this they were unable to get the specifications I made to the order correctly. A huge time waster and very frustrating. Love the products, but I’ll go to Main Squeeze next time.
Better smoothies at a gas station. 9$ for what was reminiscent of 2% milk, crushed peanuts and chalk. Staff too busy on iPhones to greet you or seem to care about any part of my visit. There are many better options in Cinco Ranch from folks who care about their product and service to take your business to.
Response from the owner · October 6, 2020
Hi Joe - thank you for your feedback, we take it very seriously. We have addressed your concerns with management and will be speaking to the team regarding the lack of customer service you received. We would love the opportunity to make this up to you, please email us at [email protected] to gather further info and make this right.
We ordered through uber eats and were missing two items. We called the driver who said that’s all the items Nektar had given her, we called Nektar to confirm and heard them telling the worker who put together the order that the person forgot to include the two items. When the lady got back on the phone she blamed the uber driver for not asking for the two items that they didn’t give her. They were extremely unprofessional and pushy towards us, with a slight attitude to top it off. I’d just recommend Smoothie King or something.
Response from the owner · July 15, 2020
Meghan, thank you for your valuable feedback. This is certainly not how we teach our staff to handled a situation like this. We have already addressed your concerns to management and will be reviewing with the team the proper steps for a missed item from a 3rd party delivery service. Please email us at [email protected] so we can gather additional information and make this right.
Was very excited to check this spot out today and support our local businesses after our kids had survival swim lessons and did a fantastic job. They were looking forward to getting a smoothie since we can’t go to many places easily being plant based. We walked in, I was wearing a face covering, as a responsible adult since that is the local mandate. They would not serve us since my 2 and 4 year old were not wearing a face covering. The local mandate is not for kids to wear them so let’s get that right. As a restaurant that is also in the business and profiting off of individuals who want to be proactively healthy and take charge of their own health, this is a complete shame that their forcing children to wear them in order to be served. Truly.
Response from the owner · July 1, 2020
Katie, this is certainly not the first experience we'd ever want you or any customer to have. We appreciate you taking the time to support a local, new Katy business and take your feedback very seriously. You are absolutely right - children under the age of 10 are not required to wear masks. We oblige by this rule and take responsibility that our employees did not have the right facts. This is on us and we promise to do a better job of ensuring ALL staff has the correct knowledge about these new rules.
We really hope for the chance to make this up to you. We know we are SO much better than this. Please email us at [email protected] so we can get more info about your experience and make this right. Thanks again for your feedback, its the best way to improve.
- Andrea Young, Owner
I ordered the Green Apple Detox juice and the Mango Delight smoothie. Both delicious!
I ordered ahead on the app, paid in the app, and picked it up without a hitch. Great contactless experience!