Guest reviews

Nekter Juice Bar - Plano

8255 Preston Road, Plano, TX

4.3

397 guest ratings·306 written reviews

Michele ValenciaGoogle
Nekter is healthy and tastes great. Summer helped me and gave good customer service. I will be back.
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ayofini mayberryGoogle
We came in soooooooo late like 7:02pm and they not only gave us exceptional service and were beyond accommodating! So thankful and so spoiled!!! Cindy is phenomenal and her husband Leland and heather giving you a huge shout out!!!!
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John HazelGoogle
We called in an order at 6:50, arrived at 7 when they close and Cindy, Leeland, & Heather still took great care of us! Wonderful customer service.
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Sloane ChurchmanGoogle
Favorite location so far
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Ian J.Google
Good juice and good food. I feel healthier just by looking at the food.
Response from the owner · July 14, 2019
Ian thank you for the 5-stars! We look forward to seeing you again soon :) Try and DL our app where you can order ahead and collect points for free menu items!
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Lisa TaylorGoogle
Yummy juices and smoothies with available nutritional information
Response from the owner · July 14, 2019
Lisa thank you for the 5-stars! We look forward to seeing you again soon :) Try and download our Nekter app where you can order ahead and collect points for free menu items!
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RavenGoogle
I love this place!
Response from the owner · July 14, 2019
Raven thank you for the 5-stars! We look forward to seeing you again soon :) Try and download our Nekter app where you can order ahead and collect points for free menu items!
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KaleesaGoogle
I visit here everyday!!!! They have good days and bad, but overall this place is AMAZING!
Response from the owner · July 14, 2019
Kaleesa thank you for the 5-stars! We look forward to seeing you again soon :) Try and download our Nekter app where you can order ahead and collect points for free menu items!
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Elsa DavisGoogle
The juices are very good and very healthy.I really recommend this place
Response from the owner · July 14, 2019
Elsa thank you for the 5-stars! We look forward to seeing you again soon :) Try and download our Nekter app where you can order ahead and collect points for free menu items!
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Min XiaoGoogle
Unfriendly staffs with stern and unsmiling faces. Terrible vibe
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Faiz KhanGoogle
Foods great...service hasn't been shabby
Response from the owner · June 15, 2019
Faiz thank you for the 5-stars! We look forward to seeing you again soon :)
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Emily RichardsonGoogle
I ordered online a 1 day and 2 day cleanse for my husband. He went this morning and they had no record of it. I texted him the screenshot of both orders he was picking up today. They sent him away with a modified 5 day cleanse, with two celery juices vs one celery and one classic greens. He made sure they wrote down his pm pick up of the two day cleanse. He went back and they still hadn’t made it and had nothing for him to take away. Their suggestion—come back tomorrow. I called after I heard about all of this and spoke with “Aleah” who said it “should” be there. I asked what time? He needs to pick it up around 7am (you know, cause we work), and she said maybe 7:30. I asked for the franchise owners name and phone number (Cindy Shaw) and the number I was given was completely a fake. Unbelievable. This place is a joke. If you value your time—skip this one. It’s sad because we are pretty loyal customers. We will see if anything gets done. Maybe Cindy cares enough to read reviews and take action.
Response from the owner · June 15, 2019
It was great to connect yesterday, and get more insight on your visit. Thank you again for being a customer and we look forward to seeing you again soon!
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Sam BlumenGoogle
I'm a total chocolate purist. Chocolate needs to meet taste, texture, temperature and visual attributes to meet the highest standards. This chocolate is OFF THE HOOK AWESOME. SKOOP VEGAN FROZEN TREAT. It's oozing with cocoa. I'm in heaven.
Response from the owner · June 15, 2019
Sam thank you for your review & kind words! We can't wait to see you again soon :)
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Pranav GuptaGoogle
I am really feel disappointed with the service. I ordered fruit bowl online around 6 pm and after 2 min. I got a call that they are unable to process the order as they are closed now. I told them it’s fine if you are unable to fulfill the order and asked them to return my money. But they simply refused and told me to come personally at their location next day. Are you serious?? I will drive 20 miles to get a fruit bowl next working day !!What the failure of the online technology !! You should only use the technology when your employees know how to use it in the system. I am really disappointed by the way I was treated.
Response from the owner · June 15, 2019
Pranav thank you for your review. We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
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dexGoogle
I waited almost 30 minutes for an order for a client. Hopefully that is not the norm 😑
Response from the owner · June 15, 2019
Dexter thank you for your review. Freshly-made and hand-crafted juices, smoothies, and açaí bowls can take a bit longer than some anticipate, so we apologize for the longer wait time! We will be passing your feedback along to management to review in regard to staffing up at busier times of the day. We hope to see you at Nékter Juice Bar again soon!
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