I’ve been waiting for months to get a Nékter Juice. I come here and the girl completely messed up my order. She didn’t clean out the juicer / flush it after the last person ordered. My green juice was red. Be careful when you order.
Response from the owner · April 9, 2025
HI Tessie - Thank you for sharing your experience, and I’m so sorry it wasn’t what you were hoping for—especially after waiting so long to finally enjoy a Nékter juice! That makes this all the more disappointing, and I completely understand your frustration.
We take cleanliness and quality control very seriously, and what you described is not in line with our standards. I’ll be following up with our team at this location to ensure that equipment is being properly handled. Your feedback is incredibly helpful in making sure this kind of oversight doesn’t happen again.
I’d really love the opportunity to make it up to you. Please feel free to reach out to me directly at [email protected] so I can personally make sure your next visit is a smooth, refreshing one—just the way it should be.
Hope to see you again soon under better circumstances. 💚
Warmly,
Andrea
Owner, Nékter Juice Bar
Only had one bad experience here out of over a dozen times coming in and that was only due to the employees not paying attention to customers being there, as they had headphones. Other than that, the food is great and the service too
Response from the owner · December 28, 2024
Thanks for the high rating! We're glad to hear you enjoy our food and service. We've noted your feedback about the headphones incident and will ensure it's addressed. We appreciate your understanding and look forward to serving you again soon!
This place has outstanding service, and the smoothies are amazing! If your looking for a great smoothie in the frisco area PLEASE give them a visit! Tamia was very helpful!
Response from the owner · April 3, 2025
Wow, thanks for the high praise! We're so glad you enjoyed our smoothies and found our service outstanding. Shoutout to Tamia for being super helpful! We can't wait to whip up your next smoothie. 🍓🍌🥤
I love this location, it’s always clean and they are always personable and friendly… My smoothie are always made perfect to my liking!
Response from the owner · April 3, 2025
It's fantastic to hear that you're enjoying our spotless location and friendly team! We're glad your smoothies are always just right. Thanks for sharing the love and choosing Nekter! 🍓🥤
Person who waited on me was almost rude ….and noooo I didn’t tip! mango smoothie was nothing special!! Definitely not worth $11
Response from the owner · March 26, 2025
HI Van - I'm so sorry to hear about your experience and that our mango smoothie didn't hit the spot for you. We'd love to make things right. Please reach out to me at [email protected] so we can assist you further. I want to make this up to you! I. never want a customer to feel like they didn't get the value they expected. I'd also love to know when you came into the store so that I can work with the team members on duty when you visited. I hope to hear from you.
My favorite spot for a nutritious treat is here! The quality of the ingredients is evident in the juices, which are incredibly fresh and revitalizing. It always makes me feel fantastic. Strongly advised!
Response from the owner · March 23, 2025
Hi Hubert- Thanks for making us your go-to spot for a nutritious treat and for the strong recommendation. Keep enjoying! 🍏🍊🍓
all products were made with high-quality ingredients. The staff was friendly, and the atmosphere was bright and welcoming
Response from the owner · March 14, 2025
Hey Roxy, thanks for the 5stars! We're glad to hear you enjoyed our high-quality ingredients and found our staff friendly. Your kind words about our bright and welcoming atmosphere have made our day. We can't wait to welcome you back! 🌞