5810 Long Prairie Road, Suite #800, Flower Mound, TX
4.7
1,585 guest ratings·1,171 written reviews
Cody B.
this location has been going down hill this past year. I no longer see it as a go to spot. The quality of the product has significantly declined. I am not sure if it is the lack of owner oversight or the use of only high school students. Each time I order the same items and weekly they are different in terms of size, presentation and taste. there are new option in flower mound now and I am finally at the point to try them, even if their ingredients are as good as her, i wonder if the service and consistency will be better. At this price point i shouldn't have to wonder if greens and/or protein were added b/c the coloring is different this week, or sliced apples are cubes this week or that this week i am told they only fill acai to the bottom of the wording on the bowl but last week it was the middle of the wording. At the end of the day, the girl who was there on my visit tried her best to handle my comments; she was professional but she clearly wasn't equipped to execute full service recovery. It the lack of owner engagement. Even when I tried to cater a party it literally took me 4 phones calls. What kind of business requires you to hunt them down to give them business?
Shelby M.
I ordered ahead and everything went great
Robert C.
Love this Nekter. Best bowls and very best customer service! Especially love Scout! He always goes above and beyond!
Tonia L.
My only complaint is the juice I got, which is my favorite that I always get, did not taste as amazing as normal. The proportions of ingredients was off.
Elias M.
I arrived in time and my items were prepared and ready to go. Front desk staff friendly. Not sure if they’re supposed to wear masks but they weren’t at the time. Not sure of the policy. All was good though
Woo C.
Great Flavors, worked very well. Thanks.
Daniella H.
Love your store and products!
KT T.
Good customer service
Angie S.
Excellent product & service
Kahlil G.
Very easy to order on line,friendly service and also stopped and gave me a brochure,that’s extra information. Which was appreciated.
Abby G.
I love using the app and I love this location! They are always so friendly and my order is always ready on time or early!
Pam C.
Always a great experience with Nekter
Erika E.
Experience is excellent with the Flower Mound store and the Nektar app! Question: why can’t I tip through the app when I am ordering from the Colleyville store?
Esther K.
Quick resolution to award rewards points after server glitch. Retail store staff provided direction to call customer service.
Brenda L.
To be honest I’ve never been to a Nektar that has good customer service. I always feel like an incredible inconvenience as a customer. I even joke about it with my wife. Because it’s multiple locations that all have the same experience I assume it is a Nektar culture issue not a store by store basis.