Nekter Juice Bar - Whittier

SUSAN THE GOAT!!!

Just got done waiting for my mobile order to be done and noticed the poor employee was by herself. She was so overwhelmed with orders, she was holding back tears. I'm noticing a pattern here and I blame management!

Always easy to order online and pickup

Staff is friendlier. Depending in how busy they are it can take a while to pick up an order.

Always efficient, friendly and fast! Love the friendly hills location. Staff is great! Product delicious!

My husband and I just went out to have sushi for lunch this past Sunday March 1st. We decided to go to Nekter for a dessert option. It was around 4 PM and there was a female cashier who was brunette and had her hair in a ponytail. As soon as we got inside, we barely walked up to the register and she yells at us "ITS GOING TO BE A 30 MINUTE WAIT!". My husband and I literally looked at each other in disbelief as she yelled at us in front of the other six people that were in the store. You could tell some of the other customers were shocked and just stared at us like "what the heck just happened". As we stood there, we just decided to wait to see if she would take our order. She continued to work, never acknowledged us or looked at us after that, and didn't even go to the register to take our order while we stood there, waiting patiently. I looked at my husband and said " she just yelled at us and I don't think she's going to take our order. It's not worth it. Let's just go." It's a shame and extremely disappointing to have had that experience. After that experience, I am never going to this store location again. To be treated like that when all we did was just barely walk in is disgusting. I'd rather go to the location in the Whittier Groves. It left a bad taste in my mouth and they lost my business.

Employees were very overwhelmed, only 2 of them, my order was supposed to be ready by 2nd I received it almost 20 minutes past and it was incorrect. While waiting you could hear them complaining about my sister and My orders and everything that we added into our açaí bowls which was wrong as we paid for all the extras. They were talking about our complicated order in front of us. After that they apologized for the wait but it made us feel bad for ordering

Staff was friendly, greeted me when I entered, and accommodating. Asked if I needed a bag or anything additional. Place was very clean.

I wasn’t able to alter my smoothie in the app which was a bit frustrating and then I tried to call the store. No one answered, but when I went into the store, they were very polite and we’re happy to remake my smoothie with the alteration I desired.

We stopped by today (Sunday) around noon and found the location closed, despite someone being inside. The woman in the back did not acknowledge us and made us feel like an inconvenience when we tried to open the door. When she opened it for us, she did not say an anything. When we placed our order and paid with cash, we were asked, “Did you see the sign? exact cash or card only?” Unfortunately, the overall experience felt unwelcoming. We’ll be visiting the one in La Habra.

Great customer service this time

This location is the closest to me so no matter what I’ll come here because of the proximity; however the gal that works there always seems more bothered by patrons than happy to help. Perhaps it’s just her personality but I’ve always felt like I’m an inconvenience. I try to order online now so that I can just drop in a pick up. Also, maybe they should hire more people, because that may be contributing to the workers negative vibe.

I order online and order is always ready at the time promised. Pick up is easy and the employees are always friendly and helpful.

When I tried to order fresher squeezed orange juice I was advised it would be 15-minute wait, so I left.

Fantastic