Fresh Juice reviews · Nekter Juice Bar - Fort Worth - Left Bank
629 Stayton Street, Suite #153, Fort Worth, TX
4.3
312 guest ratings·230 written reviews
The rating and counts above are store-wide. 32 written reviews mention Fresh Juice, newest first.
MadisonPGoogle
Customer service is lacking. Just got a blank stare when I came in. No greeting or "what can I get for you?" Not a big deal.
The big deal is the canned pineapple in my acai bowl LOL. Definitely not fresh and pretty off putting when you expect fresh ingredients. I'll stick with juice junkies!
Response from the owner · June 18, 2025
We appreciate your feedback and understand your concern about the customer service and the pineapple in your acai bowl. We strive to provide fresh ingredients and a welcoming atmosphere. To clarify, we do not use any canned fruit products, added sugars, artificial ingredients. All of our fruit is fresh or IQF. We'd love to hear more about your experience and find a way to make it up to you. Please reach out to us at [email protected]
May I just say I go to both the Hulen location and this one and both me and my husband notice a difference in quality and the way we like our smoothies, açaí bowls, and juices. I really love how they make them at this location. I can see why people think the staff is unwelcoming but honestly those girls are very sweet and I think they just are there to do their job. Anytime I make a request they never get mad and usually apologize for taking some time and always are happy to give me extra straws, or things I need or suggest some things. I come here a lot and happy with the improvements they made! (: overall, happy and will continue coming back.
Response from the owner · June 12, 2025
Wow, what a glowing review! We're so glad to hear that you're enjoying our smoothies, açaí bowls, and juices at this location. It's great to know that our team's efforts to provide excellent service are appreciated. We're always here to make your visit as enjoyable as possible. Thanks for being a loyal customer, and we look forward to serving you again soon! 🍓🍌🥤
If you’re all about fresh, healthy drinks, you’ve got to try this juice shop! The flavors are so good, and you can really taste the quality in every sip. Plus, the staff is super welcoming—it always feels like a treat!
Response from the owner · March 31, 2025
Hi Roy! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.
Whoever thought eating healthy could taste so good 😊 Great spot for smoothies, bowls, juices and a number of other things that taste good and are good for you! The staff at Stayton are amazing! They are always kind and courteous and quick about getting orders out. A few of my favorites are Jasmine and Jade. Always friendly with a smile on their face 🙂 great place all around!
Response from the owner · August 18, 2024
Thanks, Melissa! 😊 We're so glad you found a spot that makes healthy taste amazing! Shoutout to Jasmine and Jade for always bringing the smiles and speedy service! Can't wait to see you back at Nekter for more deliciousness! 🌟
I love Nekter. The bowls are great, the smoothies and juices tasty and healthy. Great options, very convenient app. However they’ve priced themselves out of the market. They’ve done several price increases over the last couple of years (either inflation driven, or driven by declining customer transactions) and I’ve stuck with them in spite of that. However, this latest price increase has made them now far too expensive to justify. I was a somewhat regular customer but I won’t be back.
Response from the owner · May 7, 2024
Hi Liz, We hate to hear that you don't perceive the same value in our products that you once did. We try our best to keep prices where they were but, our operating/ increased over 20%. We bared the brunt of this over the past years. Our app is still a great way to get special offers and to be rewarded for coming in.
The beet juice and wellness shots we perfect to start the day
Response from the owner · April 29, 2023
Greetings Ramon, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!
Cassie and Lea were amazing! The juices tasted great and the customer service was on point!
Response from the owner · April 6, 2023
Hi Christina, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We're here for you anytime!
super clean location, friendly, prompt, personable employees, especially the cashier named Cassie McCann Barnett, who was extremely informative and helpful when i asked about clensing options and toxin flush juice blends to help me accomplish what im trying to do for my health. Cassie is super helpful and completely knowledgeable about the menu and products she sells customers
Response from the owner · March 29, 2023
Hi angel, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.
Me and my girlfriend came here for a juice and smoothie, both of us left feeling nauseous and sick, and she almost threw up. I don't know what you guys did or didn't do but thanks.
Response from the owner · July 26, 2022
Hi John I am so sorry to hear that this was your experience with us. Please reach out to [email protected] so I can gather more information and make this right.
I come here 2-3 times every week and I love what they have to offer! The staff are always so friendly and accommodating, including Victoria and Trey. I always receive fantastic service and delicious options. My favorite items are the berry açaí bowls and the green juices/smoothies. Well worth a stop if you’re into healthy options with great flavors and warm smiles.
Response from the owner · February 19, 2022
Great review, Thomas! We appreciate your recommendations and feedback! Try our hand-crafted smoothies next, they're delicious! :)
I really hate to be this person, usually I'm super patient and I get it when a place is super busy but there's no point in ordering ahead when u still have to wait on your order forever because they are still working on in house customer orders and don't even bother to acknowledge you at the pick up/order ahead counter. I agree with other reviews the staff is what needs improvement or hire more people. I've noticed this everywhere I go out to get food/drinks now, the service is horrible! Will be going down the street from now on to juice junkies where the staff is friendly and doesn't ignore you when you walk in and their juices/smoothies are amazing.
Response from the owner · June 9, 2021
Thank you for your review and feedback. I am sorry to hear that your visit was less than five stars.. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. I would love the opportunity to make this right.
Their juices and acai bowls are delicious! Worth the price!
Response from the owner · February 18, 2020
Hi Singfre! We are so glad to hear you love our products! Be sure to download the Nekter app to earn points and rewards towards your future purchases! :)
I came to this location about 2wks ago, I love nekter juice bar, I’ve visited several locations in California millions of time on business trips, My experience with this location was very bad customer service wise, I’m use to friendly customer service along with being offered samples & great suggestive sales but this location just all around lacked in all those areas not to mention the older woman who helped me I believe her name was holly, She had a very unpleasant look like she was frustrated or about to cry cause it was pretty busy, I tried to give her the benefit of the doubt but not only did she smell like a full pack of cigarettes she also smelled like she had been smoking cannabis & I thought that was very odd, The bowl however was amazing as usual but everything else could use major improvement, So far Cali has the best nekter jucie bars, I plan on trying the other nekters here in Texas & I will definitely be leaving a review for those as well, hopefully the experience is more pleasant .
Response from the owner · February 18, 2020
Hi SkreetzFirst, we first want to sincerely apologize for your recent experience as we clearly fell short on providing a 5-star visit. Your concerns are extremely important to us and since your review, we have made some necessary changes that have positively impacted customer's overall experience. We would love for the chance to make this up to you and prove we are so much better than this. Please email us at [email protected] so we can collect further information and make this right. Thanks!