Guest reviews

Smoothie reviews · Nekter Juice Bar - The Woodlands

4747 Research Forest Drive, Suite 185, The Woodlands, TX

4.5

651 guest ratings·488 written reviews

The rating and counts above are store-wide. 124 written reviews mention Smoothies, newest first.

John WilsonGoogle
Awesome food and smoothies!
View on Google
Kim MuldrowGoogle
The best smoothie bowls! Easy ordering and pick up. Vegan friendly 😊
Response from the owner · October 6, 2020
Thanks for the kind words, Kim! Come visit us again, soon! :)
View on Google
Kim MuldrowGoogle
Great smoothie bowls. Highly recommend.
View on Google
Jenny WalkerGoogle
Excellent juices, smoothies, acai bowls
Response from the owner · July 2, 2018
Jenny, thanks for the review!
View on Google
Samantha LockwoodGoogle
Delicious! This is a great place to go for smoothies without a bunch of added sugar. I wish they weren’t so expensive, but I understand.
Response from the owner · January 5, 2020
Samantha Thanks for the 4-stars! Our priority is to provide our guests with exceptional products that are only made with clean, quality, real ingredients. Thank you again!
View on Google
UmaGoogle
Superb superb smoothies and bowls
Response from the owner · July 11, 2019
Uma, thank you for the 5-stars! We look forward to seeing you again soon :) Download the Nekter Loyalty App to earn rewards, order ahead and gain access to special offers!
View on Google
Chris MannGoogle
Excellent vegan selection and a place to get one’s sweet fix without all of that refined sugar! Good people, and service as well. I have never had a bad experience nor have I ever had a wait in excess of 10 min for my order. If I am super hungry they have a great selection of healthy snacks to choose from in addition to their amazing fruit bowls and smoothies.
Response from the owner · January 26, 2019
BC, thanks for the awesome review!! We appreciate your kind words and value loyal customers like you! Did you hear we now are selling WARM superfood oatmeal for the cold TW mornings? Ask for a sample next visit, its the perfect pairing with your morning Nekter order! See you again soon!
View on Google
Jacqui MartinezGoogle
Fast friendly service. This location carries the vegan friendly icecream! Fresh ingredients, better than smoothie king or jamba juice.... 🤷🏽‍♀️
Response from the owner · December 12, 2018
Jacqui Thanks for the great review. Be on the lookout for some exciting changes and additions to the vegan ice cream next year :)
View on Google
Miss FunicelloGoogle
I would give this place 5 stars for their awesome smoothies but I’ve been disappointed by them more than once. Their app is great and makes it super easy to order ahead of time. But, they’re super slow and pricey. I’ve waited 20-30 minutes more times than I can remember for a $10 drink and have never been impressed with their customer service. Last time I went in there they had experienced a lower surge that blew all 3 of their blenders so while I had already ordered on the app and paid for my drink I was offered a juice as a replacement....and that was it. No half off, no coupons for next time. Just a juice as a replacement. Needless to say, I will only be going back here if it’s truly a craving. I’d rather make my own smoothie at home!
Response from the owner · November 18, 2018
Unisaurus We are so sorry about your experience! It's true that the power surge blew out our equipment - but that's our problem, not yours. We would love to make things up to you! Please email us at [email protected] so that we can make this right by you - your next visit on us.
View on Google
Josh CostoGoogle
Literally the best place for a quick and tasty smoothie. Tristen is great and always takes care of the guests. Always clean, tastes amazing, and the freshness of ingredients can't be beat by any other smoothie place in The Woodlands.
Response from the owner · October 23, 2018
Josh, thanks for the awesome review! Tristen & the team will be so thrilled to hear such great feedback from one of their loyal customers :) Hope you visit us again soon!
View on Google
Frieda WileyGoogle
I first got introduced to this juice chain in Phoenix and was pleadantly surprised to discover they have some Houston-area locations. I come here mainly for the juices, but they also have smoothies, bowls, and a rotating plant-based ice cream menu.
Response from the owner · September 4, 2018
Frieda thank you for your review & kind words! We can't wait to see you again soon :)
View on Google
Krista McdanielGoogle
The staff if very RUDE and talks back to the customers!! I really like the smoothies but will never go there again due to the manor in which I was treated!! I was even trying to be friendly to the staff. Its a real shame when people forget how to be courteous and provide good customer service.
Response from the owner · August 4, 2018
Krista - We are so sorry about your recent experience and sincerely apologize for the lack of service you received. We would like to touch base with you outside of google to learn more about your recent experience. Please email us at [email protected] at your convenience so we can do our best to address this matter and hopefully earn you back as a customer. Again, we are so sorry that this occurred.
View on Google
Julie “Alice Cooper Situation”Google
I really wanted to like Nekter Juice Bar. I saw that they had the a kind of bowls which I had tried at another smoothie restaurant that is not located in our area. I was really excited to try them. My first visit to try them out was okay, however, we had to wait a very long time to get our bowls. We both remarked on how long it was taking. The bowls were fresh and the fruit was good. I decided to go back today for a second visit. To try and avoid the long wait I tried ordering using the app. As I have food allergies it is necessary for me to leave some of the fruits out of the bowl. If using the app you can leave some fruits off but if you would like to add fruits you get charged extra. I was not willing to pay extra for adding fruits because I was leaving fruits off. I went to the store to order my bowl. When I was ordering I asked about the extra charge and was told that yes, if I wanted different fruits on the bowl I would be charged an extra charge. So basically the fruits that are on the bowls I am allergic to and would need to leave off would have me receiving a bowl with no fruit on top. I have no issues paying extra if I am getting extra ingredients. But if they are not using the fruit they usually put in the bowl why is it necessary to charge me for a substitution? After the conversation at the cash stand they did go ahead and let me get blueberries on my bowl so I got blueberries and granola on top. I sat down to wait for my bowl and I waited for 20 minutes. There were other people walking in to get their orders that they had obviously placed through the app. They were waiting an extreme amount of time as well. I finally walked up to the counter to inquire about my order. They asked me which bowl I was waiting on and I told them. The young lady told me she was working on it then. I noticed that she was working on about four bowls at the same time. I'm not quite sure how the ordering process works at the store but I think that if you have 5 employees in a store and one person making bowls for to-go orders as well as in store orders time may be a factor. I think that is what is happening. There were other employees in the store but there appeared to be one person making the bowls. When I received my bowl it was almost melted. Waiting 20 minutes to get a smoothie bowl is outrageous. At some point a person has to get on with their day and a smoothie bowl is just not worth it. I will not be back to this location I will just be waiting until I can make it back to the location where I know they make the bowls properly, promptly, and they don't charge people who have allergies to substitute fruit. **Edit** I just read over the reviews and the replies from the business. Something I usually do before I make a first visit. The main complaint is the wait time. Most people making a negative review state it takes from 20-30 minutes to receive their order. In each reply the business apologizes, states it should not take that long, they will get with the staff about the situation and they will reach out personally to the customer. That's a perfect reply. A more perfect response would be an actual solution to the problem so that a new customer like myself would not have to go through the same aggravating situation that others have complained about and the business has been publicly notified of. Until that time the promises are just a canned customer service response.
Response from the owner · July 24, 2018
Julie - I am so sorry for your experience. We are working diligently to address issues on service times and appreciate you highlighting it. In your case we definitely missed the mark. We will continue to strive to do better. Your feedback is fair and valid and we really are focused on constant improvement. I am sorry we did not deliver that on your visit.
View on Google
Bridget MooreGoogle
Order online so you don't have to wait. Great acai bowls, smoothies and juices. Love the vegan ice cream. Consistency of quality and amount with bowls varies and the workers are nice, but a little slow when taking orders- I've had to repeat myself multiple times and visits. The app is great so I prefer to order through there.
Response from the owner · July 7, 2018
Thanks for your review. We will pass along your feedback to the team and hope your next visit is a 5-star!
View on Google
Ailyne JuarezGoogle
One of my clients recommended his place. It has your typical health conscious smoothies and snacks with great customer service. I’ll definitely visit again.
Response from the owner · July 6, 2018
Ailyne, thanks for the review! Be sure to download our Nekter Loyalty App before your next visit to earn rewards, receive special offers and order ahead when you are in a hurry!
View on Google