Smoothie reviews · Nekter Juice Bar - San Dimas

My pink flamingo smoothie was delicious! Thank you so much :)

Very good lately. There was a time a few months back where the bowls and smoothies would taste off, like the strawberries were bad and we stopped going. Gave it a try again under this new management and have not had any bad tasting treats so far.

Ordered online, smoothie was ready ahead of time. My first time at this location, but everything was very smooth.

I’ve visited this location twice. On both occasions I felt bad for the only employee working. It’s a lot for just one employee. The company should consider hiring at least two employees. Waiting time is too long for a juice/smoothie. I’ve waited 20-25 minutes . Other places are a lot faster, in and out. Very quick service

I came in at the time my ordered was supposed to be ready. There were 3 people waiting for theirs. The employee greeted me and continued making smoothies. A gentleman walked in after me. A few moments later, another gentleman walked in. She greeted them both and continued making orders. It’s been 11 mins and my order still isn’t ready. Both gentlemen that walked in left. Two ladies came in waiting for orders as well. This is not the employees fault as she is apparently the only one on the store with about 5 other mobile orders she needs to make.

I love Nekter, your offerings, your ingredients! I’m so thankful for healthy clean options! However this location has consistently been delivering a poor customer experience and extremely long waits. It seems every time I’m met with an extremely long wait for 1 smoothie or acai bowl. There should be more staff if you are consistently this busy and make customers wait 30 mins+. Additionally, the professionalism and friendly nature of the employees is lacking. There is one male worker who has been excellent, personable, friendly, offering a free shot when inconvenienced by a 45 minute wait. Other employees have been less than excellent. Most females are slow, not friendly, barely look at you or talk. It makes you wonder if they will spit in your smoothie they seem so unhappy. I believe the employees could benefit from customer relationship courses to bring your customer experience up. Having said all that though, I will still come here and enjoy your smoothies because they’re always good. I do wish I’d be offered the leftovers more often though, I see waste often when the cup is full they stop and then toss the rest. I’ve only been offered leftovers once.

A small smoothie wasn’t done for over 10 minutes after it said it would be, I was late to class because of this

It was great! My smoothie was ready as promised.

One person working. I ordered 2 smoothies 30 mins and still waiting. Your online system isn't working on your end. The man needed to take a picture of my order and still made them wrong

I visit this location regularly, and on the last several visits, the same error has been made each time. I always order ahead on the app and my usual order is 3 smoothies total, with two of those being the same smoothie (its two Tropical Coolers and one Orange Crush). And the last at least five times I have ordered, when I show up, I am given only two smoothies and I have to explain that there should be 3 total, and that I need a second Tropical Cooler smoothie. Of course, each time they have made the smoothie for me and I leave with all 3, but it’s a little frustrating to have to explain each time and wait for the 3rd smoothie to be made for me. I’m not sure if something can be updated on the ticket or receipt that prints once a mobile order is placed to better reflect the quantity of the smoothies ordered. But hopefully something can be improved so that I can avoid this situation on future visits. Thank you!

Amazing service. Great smoothie!

Super quick service and delicious smoothie! I always have great service here!

It was good although my son didn’t like the chocolate/peanut butter smoothie:(

I love nektar and we go there probably once a week, but there is a trend that I see at the San Dimas store and it is way understaffed. It is always busy and the wait for smoothie is about 25 minutes. I have learned to order ahead on the app but even when I get there, I still have to wait. There’s almost always only one person working and there are customers waiting in line and customers waiting to pick up and today. I saw somebody that was waiting in line who left because the wait was too long. There needs to be two people working at this location.

No strawberries added to smoothie, still tastey but not as ordered