Nekter Juice Bar - Redlands

Ordered 4 bowls and they had it ready before the time that was given. Always pleased with their service.

Hello, I come all the time and mainly order the same thing. The manager knows me very well and I love her. The customer service I received today was not pleasant. I was not greater the workers continued to do what they were doing then one person walked to freezer and collected my item then gave it to me and said, “Here you go.” She didn’t even ask my name I’m assuming I was the only online order. Just rude

Delicious smoothie bowl and excellent service!

Worst smoothie I've ever ordered. With the pandemic, the quality of orders has significantly decreased. I miss the old workers!

Always the best experience! The manager is great and offers the best customer service!

I love coming here! Love the smoothies. But the last time I ordered two 24oz smoothies I only received 1 24 oz and I got a 16 oz on the other so I was disappointed.

Employees have a tendency to not acknowledge you. On more than one occasion they have looked at people waiting in line and they turned back to preparing orders. A simple "I'll be right with you" makes a huge difference. Other times they don't even turn around to see who I waiting in line. Customers are made to feel like they are a distraction rather than a priority.

Never disappointed here. Always clean and always fast and excellent service.

Everything was good! My smoothies were made correctly and the staff was professional.

Awesome

Order always ready on time and accurately

Always quick service and friendly

Always great customer service

My lunch break is at 10:00AM on Saturday and Sundays so this is my go to spot for a light lunch. Being that I only get a 45 minute lunch, the ordering ahead is so convenient for me. It gives enough time to get there, grab my item(s) and head back giving me just enough time to eat/drink. I always place my order 15 minutes ahead which is what the app offers. I understand that some mornings are extremely busy so I do not like to pressure the employees when my pick up time exceeds. It is however such an inconvenience to walk in there and wait an additional 15 minutes JUST to be asked if I have a mobile order and for it to be pulled out of the freezer. Meaning the additional 15 minutes I waited was unnecessary because my order had already been completed. I hate leaving negative feedback but this is not the first time and I was not the only one. I'm not one to demand service the second I walk in either, I give the employees their space but I do find it infuriating to not be attended at all in those 15 minutes I was standing in front of the "mobile order pick up" designated area.

I ordered the 12-month cleanse (one day cleanse monthly for 12 months). The employees said no one had ever ordered it before, and just to take the first cleanse with me today and they would figure out how it works with a manager and call me later to explain. I wanted something to document that I should be getting a monthly cleanse since I paid upfront for that. I didn’t get a call back and so I don’t know how to go about getting what I paid for. The employees were very kind, but I don’t feel confident that this will go smoothly every month when I have to explain it to someone different each time.