Ordered my smoothie online ready in 15, got there about 25 min later and my order hadn’t even been started. Had to stand right at the pickup station for 5 min before either of the two workers so much as acknowledged me. Then finally I give my name and that’s when they were like oops, we didn’t do it yet. The guy starts to make it, messes up, goes in the back for a while, comes back to the front, starts doing other things (he was upset with himself), took a few orders and then finally gets back to it. I was in there far longer than I should have been, especially for a pickup order. He did say sorry about the wait when handing it to me, which was late in the fiasco to acknowledge how long I’d been standing there waiting. It’s usually a smooth experience.
Norma GuarinaGoogle
Greeted and you enter. Fast service . Such a great place to sit and enjoy your smoothie. Great customer service.
Response from the owner · February 9, 2024
So wonderful, Norma! Thank you for the kind words! We greatly appreciate it! :)
Fast service and always greeted when you walk in. Also Great customer service.
Ceci PortilloGoogle
Miss treated me just because im indian and not white skin. i saw how he treaded white ppl that came after me with a With a much different attitude than the one I was treated.
I really don't appreciate a cause i'm not a skin color i'm a person who deserves respect.
Response from the owner · February 9, 2024
We are sorry to hear about your experience. Discrimination of any kind has no place in our establishment. We value all of our customers equally and strive to provide excellent service to everyone. We apologize for any discomfort or distress caused. Please reach out to our team at [email protected] and we are happy to look into these issues with you.
It's a hit or miss. Depending on who makes the order, the item is never the same. It can come great one day, and underfilled or thin consistency the next. I feel like I have to be there on a certain day or ask for certain employees to make my smoothie for me. The smoothie bowl I received the other day was only 2/3 full. I only ask for consistency on product quality.
Gerardo R.
Staff is always very busy yet very friendly.
Noreen A.
It was great! Everytime I come I always have quick service and quality drinks!
Ryan B.
All good. Seems a bit pricey for what you get.
Veronica G.
Was ready when I arrived, no issues
Robert C.
It was very welcoming. Everything was made beautifully and quickly. I will definitely be back for more!
Chris S.
Met expectations.
Carrie A.
I really like Nektar and chose to order in store vs via the website or app. I have often seen prices be higher online or on apps vs in person. When I got to the store, I learned that add ons that were free if I ordered via your website were an upcharge in store. I chose to order via your website instead of in person despite being in store. It was disappointing to see that discrepancy.
I also chose to order a juice that is a green juice. When it was given to me, it was a brown color. I asked to make sure it was the correct drink. The gentleman explained that there was beet juice in the juicer and the he could remake it, but his tone was a little rude because I questioned if I had the right drink.
My juice and bowl were fantastic, but the overall experience was a little off putting.
Ryan B.
It was cheaper to order online than in person. I was also able to add things for free online vs in store was an extra charge. I’m glad I looked online first.