Nekter Juice Bar - Phoenix

The gentleman that helped me was so kind. It seemed he was doing a lot by himself but he held it down well and apologized for the wait.

I never received my order

if you are looking for an attitude smoothie come here to get a taste of a rude employee. I been coming here to purchase good smoothies and a quick breakfast for work never had an employee this unhelpful and rude ever at this location. I made an order through the app and even checked uber eats . I got my fav smoothie with extra cost of pb and sizing since its too good. unfortunately it has banana which I'm allergic to. I always ordered in store and never had a problem modifying, I noticed on uber eats and the nekter app you can't remove fruits on the strawberry banana protein which sucks but since costumer service is supposed to be amazing to loyal costumers I quickly ordered my drink and called this location. no one answered the 1st time so I called again, I understand if it was busy. I ordered at 9:52am and called at 9:53am and again at 9:54am and someone answered. a man with a feminine voice. I told him that I had made an order on a 3rd party app and I couldn't remove bananas and if he can not add them since I'm allergic. even if he couldn't I understand that. he told me that unfortunately he can't remove them since the items were already made which I don't understand when I put my ordered a second ago and made sure to called quickly to not add any problems . I also told him how i couldn't remove the fruit and he clearly didn't understand since he told me to download the app to make modifications . I told him I'm sorry to say this but in the app you can't do that sadly which its not his fault tbh but he seem to take it the wrong way since he had a hostile voice towards me and said well if you want to contact costumer support then it will help me too and I said okay, can I cancel my order with you then? and he said to contact costumer support '"Liliana" , I was kind of in shocked that I didn't know what to say and said okay then he hung up. I went on the app to see if I can cancel it and it says to call the store number. I called again no answer then I called again still nothing. my order came to me and the receipt said no bananas . this is so upsetting because why did you have to make it more than what it seemed and why did you have to be so rude about it. I did not intent to have any issues I just wanted a good smoothie and a great day . I was not going to say anything but honestly this isn't how you treat people who love coming here. still going to come to nektar but a different location .

Service and smoothie were very good.

i’ve ordered the 3 build your own bowls in the app and didn’t get my free one. and my order was ready over 5 minutes late because the workers didn’t tell each other i was there waiting for my order. one asked my name and then the other put my order in the back for 5 minutes before someone came back to ask my name again.

This location is usually very good but I have to give feedback because today my acai bowl was the consistency of soup. The employees are always nice (even remembering my name), and the smoothies & bowls taste good but this one was very watery. I didn't notice until I had gotten back to my office at work. :(

It appeared that all of our orders were made correctly and it was ready to be picked up at the expected time.

Everyone was friendly and quick to get my bowl. I appreciate being able to run in and out.

it was quick and easy. I ordered online, it took me about 15mins to get there and i quickly went in there and got my order. staff is always very sweet and positive!!

Very easy ordering online and fast

it was quick and easy. I ordered online, it took me about 15mins to get there and i quickly went in there and got my order. staff is always very sweet and positive!!

Love this place. All the employees are wonderful.

Best place in the Valley to drop-in for a delicious Smoothie!

UPDATE 12/29: i used points to get a chocolate bowl and once again received an incorrect order from this location. I received a basic acai bowl not chocolate and did not receive mangos or blueberries inside. I do not have issues like this at other locations. AVOID this location. This is the second time I’ve had Nektar deliver where they missed an item. Beware when you add an extra Skoop to your order you won’t receive it. No strawberry swoop delivered AGAIN.

Great!